Are you searching for an incredible sales leadership opportunity in Hawaii? 

Bishop & Co. is searching for a Director of Sales and Marketing – Kauai for an excellent client.  This position is on Kauai and may be hybrid if the candidate is in the state of Hawaii.

Position Summary:

Reporting to the hotel’s General Manager and is a member of the hotel’s executive committee, the Director of Sales and Marketing (DOSM) has overall responsibility for the development and execution of the hotel’s group, transient, catering and marketing strategy for all revenue generating areas of the hotel.

The DOSM will be responsible for working closely with the hotel executive team and corporate management team to develop and execute the annual marketing and sales plans.

The DOSM is responsible for setting the direction for the hotel’s sales and marketing team and for overseeing the successful execution of strategic and tactical plans for sales and marketing including but not limited to advertising, public relations, social media, and direct sales.

Success in this role is largely dependent on the DOSM’s ability to assess the competitive landscape to properly position the hotel. A key factor in measuring the success of the hotel’s positioning will be the DOSM’s ability to drive higher-rated business to be measured through a higher blended ADR and RevPAR growth.

This resort is located in Kauai, Hawaii. The resort features stunning views, and exceptional amenities, and is situated near popular attractions like Wailua Falls. The resort offers unforgettable experiences and cultivates a strong sense of community. For the right candidate already residing in the Hawaiian Islands this could be a Hybrid role.

Principle duties and responsibilities;

• Professionally represent the hotel in community and industry organizations and
• Participate as a team player with other Executive Team
• Provide constructive feedback to all departments and to hotel sales and marketing
• Be a leader and role model to all
• Additional duties as necessary and
• Actively participates and leads in DBR, weekly sales and strategy
• Works with Director of Revenue Management on monthly, quarterly, and annual group rooms

Job Responsibilities:

• Assist with the direction of the entire sales and catering team; carry out supervisory responsibilities in accordance with company policies which may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving
• Incorporates marketing and public relations initiatives to support the sales strategies and
• Establishes a sense of urgency with the team to understand and achieve the needs of the
• Handles specific accounts assigned by the Director, Corporate Sales or Regional Sales Director.
• Coordinate the Sales & Marketing efforts of the Hotel's strategic

Operational/Functional:

• Works with General Manager, Revenue Manager and Operations team to develop and execute revenue management strategies to maximize revenues with an eye on raising ADR and profitability of the
• Works closely with the corporate functional leaders to ensure that the property is maximizing sales and marketing opportunities that requires corporate support including but not limited to: SEO, PPC, Direct Marketing, Advertising, Public
• Ensures that the sales team is properly deployed, is working the correct market segments, and participates in the right trade shows and corporate supported GSO
• Responsible for total hotel revenue to include Food and Beverage, and Banquets and Catering
• Financial responsibilities to also include compensation and the processing of sales incentive

Strategy and Planning:

• Develop and execute sales & marketing strategies through the preparation of a strategic sales plan, implementation and administration of the S&M budget and the establishment of annual seller
• Regular analysis of industry intelligence reports (STR, Demand 360, Agency 360, Knowland )
• Pulls and analyzes appropriate data to develop and recommend appropriate
• Assist with individual quarterly SMART
• Develops and approves sales and catering team annual goals, and reviews and revises the goals as needed
• Directly works with the corporate sales and marketing team to develop strategies for public relations, advertising, marketing/sales providers with responsibility for managing the plans set forth and
• Develop and execute action plans against existing and new target accounts to achieve and exceed sales quotas within the assigned

Financial Management:

• Drive Top Line
• Act as a steward of the hotel’s annual Sales and Marketing travel and marketing
• Work closely with the sales and catering team towards achievement of aggressive both quarterly and annual goals for production and consumption.
• Financial
• Reporting and
• Knowledge of Hospitality

Managing your Team

• Ability to recruit, supervise, train, and motivate multiple levels of
• Ensure team members receive proper training applicable to their position and career aspirations and in accordance with company policy and/or local laws.
• Responsible for monitoring, measuring, and recognizing performance management of team members who directly report to the role and indirect
• Support, comply and promote company initiatives, policies, and
• Handle employee issues in a professional, thoughtful, and timely

Leading with Passion

• Utilize and collaborate with resources across different departments capable of influencing peer group to perform to their highest standard and establishing a trusting environment to enrich the
• Focus on the mission and well-being of the department, hotel, and
• Lead by example and operate with integrity and
• Inspire your team to embrace and demonstrate our values and GUEST People Standards

Qualifications and Skills

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support their competencies therein.

• Bachelor’s degree in Hotel Administration, Business Administration or related

field experience preferred.

• 5 plus years of previous Director level hotel sales experience
• A successful track record of direct sales and new business development
• Must possess the ability and willingness to travel 25% of the
• Excellent oral and written communication
• Excellent organizational
• Demonstrated business and financial
• Appropriate professional appearance and
• Ability to deliver presentations in a concise, well-organized
• Proficient in Microsoft Word, Excel, and
• Demonstrates knowledge of job-related processes and systems (i.e. IT systems specific to sales including FDC, Meeting Broker and technologies or distribution channels used to source group business (Lanyon, Cvent).

Work Environment:

• Must be able work in a fast-paced
• Office work environment

Physical Demands:

• Ability to reach overhead and below the knees, including bending, twisting, pulling, and Stand, sit, or walk for an extended period. Ability to move over sloping, uneven, or slippery surfaces. Ability to move up and down ladders, stairs, and service ramps.
• Prolonged periods of sitting at a desk and working on a
• Must be able to lift, pull, push, and carry up to 20lbs at a time

Expected Hours of Work:

• Must be flexible to work variable days of the week to include weekends and
• Must be flexible to work various shifts (days, nights, overnights).
• Ten to twelve hour shifts sometimes

Travel:

• Required to travel.

Education and Experience:

• High school diploma or GED
• At least 4 years of progressive hotel Sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel Sales

The salary range is $164,000 – 197,000 depending on experience.

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii.  We charge no fees to candidates and our client services are 100% guaranteed.

Please forward resumes to: 
Bishop & Company 
Phone: 808-839-2200 
Website: http://www.bishopco.net/  
Location: Honolulu, Hawaii
Equal Opportunity Employer – Disability and Veteran