Director of Sales & Marketing - Sage Hospitality

The YOTEL San Francisco is seeking a Director of Sales & Marketing with a strong transient and international sales background to join our team in servicing guests with creativity and passion. Work where you belong; Sage Hospitality Group and the European hotel brand, YOTEL ! Set in one of the most historic buildings in the city, YOTEL San Francisco’s Mid-Market area offers a wealth of arts and culture experiences including the Golden Gate Theatre only a few steps away. Guests find our location one of the best for exploring the city and touring the sights via the famous cable cars via located adjacent to the hotel.

At Sage Hospitality Group, we believe in enriching lives one experience at a time, including yours. We empower our associates to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our stakeholders. We are proud of our Glassdoor reviews with our CEO 89% with 75% of our associates recommending Sage to their friends.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We welcome risk takers and creative spirits alike. We recognize that your success is about more than the work you do—it is really about who you are, which is why we invest in your personal and professional growth (we have three more hotels in San Francisco!). You have the opportunity to earn up to 35% of your salary as a bonus!

Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.

• Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
• Direct Sales: Targets appointment-based, cold, discovery, warm and follow up sales calls on a consistent basis to achieve topline revenue.
• Key Account Management: Maximizes and reduces loss of current hotel key accounts by ensuring positive guest experience, maintaining a strong relationship, identifying growth opportunities, and capturing additional revenue.
• New Account Development: Captures and shifts share of our competitors accounts through Agency 360 data, networking, research, and international business contacts. Continually updates a target list action plan while finding new accounts through social media, relationships, and front desk data.
• Plans and implements an on-going Targeted Account Development "hit list" to create new revenue and acquire valuable hotel contacts, and contracts.
• Plan and implement ecommerce, GDS, wholesale and internet marketing strategies.
• Promote the story of the brand and the hotel in the market, with the goal of increasing overall profitability of the property.
• Adjust the sales plan according to changes in business and marketing trends, aggressively pursue the market mix and type of group and transient business that will best achieve the success of the hotel and support the selling philosophy, meet, or exceed the budgeted goals in sales, profit, and occupancy for the total hotel operation.
• Maintain a current working knowledge of the competition, of all hotel operations, and maintain an awareness and application of current state of the art sales techniques and practices.

Education/Formal Training

Minimum of high school diploma or equivalent.

Experience

2+ years of hotel sales management experience

Knowledge/Skills

• 2-4 years sales management experience, preferably in the transient market

• Requires knowledge of general sales techniques, yield management, and customer service skills.

• Ability to Travel locally for sales calls with an opportunity to attend tradeshows nationally.

• Requires the ability to hear, speak, read and write English fluently.

• Requires 12th grade level mathematics, spelling and reading skills.

• Requires effective business writing skills.

• Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.

• Understand and follow verbal/written instructions.

• Organized and detail oriented.

• Be able to work on more than one task at a time.

• Develop strong internal and customer relations.

• Set and manage priorities and plan activities in advance.

• Adhere to deadlines.

• Solve Problems and make sound business decisions.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
• Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment.

Environment

Office environment, weather exposure when making sales calls

• Eligible to participate in Sage bonus plan

• Medical, dental, & vision insurance

• Health savings and flexible spending accounts

• Basic Life and AD&D insurance

• Company-paid short-term disability

• Unlimited paid time off

• Eligible to participate in the Company’s 401(k) program with employer matching

• Employee assistance program

• Tuition Reimbursement

• Great discounts on Hotels, Restaurants, and much more.

• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.