Director of Residential Property Operations - Irvine - WSH Management, Inc.

Position Summary

WSH Management is currently recruiting for an amazing Director of Residential Property Operations located in Irvine, CA. Reports to the Vice President

Job Duties

The Director of Residential Property Operations is responsible for overseeing the operations of WSH Management portfolio of Low Income Housing Tax Credit (LIHTC) Affordable Housing communities throughout CA. The purpose of the Director of Residential Property Operations is to effectively manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management for the portfolio.

These objectives will include overseeing a team of Regional Property Managers to ensure goals are met to maximize occupancy levels, property values, stay fiscally responsible and in-budget, ensure compliance with company policies and procedures, fair housing guidelines, liability concerns and heavily involved with client relations.

The Director of Operations will be based out of our Irvine, CA office. The right candidate must be able to travel easily and work in-office while not traveling. The goal of this position is to drive value through effective leadership, financial insight, and innovative business strategies.

The assigned portfolio currently consists of approximately LIHTC apartment communities.

Essential Duties and Responsibilities:

• Team building and coaching Regional Property Managers to guide in the development and training of Property Managers, and Maintenance Staff including, LIHTC and, HUD,; resident retention practices; reporting; and best industry practices for operating procedures such as rent collections, evictions, accounting, maintenance, and purchasing.
• Review/prepare monthly property summaries including variance reports on income statements, vacancies, accounts receivable and submit them to CEO and lenders and/or investors as required.
• Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustment.
• Direct staff in preparing for reviews by regulatory agencies, lenders and investors
• Identify strengths and challenges in each team in order to improve efficiency and effectiveness and foster a professional culture of site offices where staff can accomplish goals and feel good about their contributions.
• Ensure that teams comply with current applicable landlord-tenant law and fair housing law including reasonable accommodation procedures and policy.
• Approval of market rent changes, write-offs and reimbursements.
• Review site budget estimates with the Director of Finance and Asset Management and submit the complete budget for approval.
• Create, refine and implement operational policies and procedures

Qualifications

While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience:

• Minimum of 8-10 years Property Management experience in affordable housing specifically, Low Income Housing Tax Credit required.
• Minimum five years’ experience supervising site teams of Section 8 and/or LIHTC properties.
• Proficiency in managing compliance audits, reporting, and inspections for tax credit properties.
• Knowledge of low-income housing tax credit, and affordable housing programs.
• Strong knowledge of the Fair Housing Act.
• Bachelor’s degree in management/finance or equivalent industry experience.
• Demonstrated leadership skills using performance incentives and team-building strategies.
• This position requires strong written, oral and reading communication skills to accurately obtain, interpret and transcribe complex programs at all levels of the organization.
• Strong computer skills and experience with Yardi software applications.

Compensation

The Company also offers competitive benefits for full-time employees including paid time off, 15 paid company holidays, matching 401k, and health benefits.

About us

WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us!

WSH Management is a recipient of the 2022 Employee Choice Award, and we intend to continue this trend. We offer training programs and growth opportunities to our employees.

WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.

WSH Management is a drug free workplace.

WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO

How to apply

If you’re interested in applying for this position, visit our Careers Page at www.wshmgmt.com or click “Apply” at the top of this ad.