Director of Quality Assurance - APCON

Director of Quality Assurance (Plano, TX)

Why APCON?

APCON is an industry leader in network visibility and security solutions. We provide an unparalleled level of confidence to enterprise and mid-size organizations seeking ultimate network insights. Our customers include Fortune 100 companies to mid-size organizations within the financial services, telecommunications, and healthcare sectors.

Purpose of Job:

The Director of Quality will be responsible for managing the Software Quality department. Overseeing and developing teams focused on the highest quality solutions for all APCON products which include Next-Generation Network Monitoring Switches, TAPs, software, and Monitoring tools. We seek a self-motivated individual to work closely with the Management Team, aligning quality initiatives with customer requirements to ensure consistent, high-quality product delivery on schedule.

Responsibilities:

• Lead quality assurance for all APCON solutions: implementing standards across hardware, software, firmware, and manufacturing
• Supervise manual and automated testing for switch management software for evaluating various network traffic services
• Oversee quality areas such as User Interface, system testing, mobile applications, test automation, and Design Verification Testing (DVT)
• Foster innovation by leading projects, including test script development and automation framework development
• Inspire, challenge, and train quality assurance teams to achieve sustainable goals, fostering a collaborative and supportive environment
• Assures quality in product design, validation, qualification, and resolving customer issues
• Review weekly team reports, ensuring project improvements and timelines are effectively managed including embedded software, GUI, and Mobile App features
• Facilitate communication, document internal audits and quality initiatives, analyze data for improvements, and collaborate with senior leadership
• Builds and maintains positive relationships with cross-functional teams

• 8 years of software/hardware integration and support experience
• 4 years of Management experience
• Strong hands-on skills in Python, C, C, Linux, Network Management Software, and Testing Embedded Software
• Experience with network packet generator and analysis tools
• Proven ability to drive complex, on-time software product development
• Strong knowledge of System testing methodologies, processes, and standards
• Fundamental knowledge of Ethernet switching for layers 1-4 (preferred)
• Well-organized and able to handle multiple tasks while maintaining confidentiality and professionalism

• Medical, dental, and vision insurance
• Company-paid short- and long-term disability  
• Flexible spending accounts
• Healthy work-life balance and paid time off program
• Retirement savings match
• Professional development program
• Volunteer time off and employee assistance plan
• Collaborative and innovative work environment
• Onsite exercise facility

APCON is a drug-free workplace and EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, natural origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Offers are contingent on the successful completion of pre-employment drug and background screenings. Please note that we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

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