Director of Procurement Operations - ImageFIRST Healthcare Laundry Specialists

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Check out our company page: https://www.imagefirst.com/company/

The Director of Procurement Operations is a newly created role to ImageFIRST.  The role will lead the development, deployment and compliance of an expanded corporate procurement process.  ImageFIRST is embarking on a digital transformation of the purchasing process – this role will initially help define and develop our process including leading master data management cleanup of our suppliers, items and hierarchy.  Thereafter, the role will lead the deployment, configuration and adherence to our process.  This high level individual contributor will liaison directly with field operations (plant managers, etc.) on training and feedback on the procurement process.  Additionally, the role will collaborate with the overall Procurement and Supply Chain team on supplier assortment selection, supplier programs and field consumption.  This role will blend informal leadership, process development, and analytics to ensure our operations procure compliant product in a scalable manner.  The role require relentless commitment to driving changed/improved processes and high quality service to our internal customers. 

RESPONSIBILITES:

• Develop documentation on process, master data (e.g., items, suppliers, user roles), business rules for corporate Procurement process
• Support development of phased approach to conversion of current decentralized processes to new corporate process in Oracle Fusion including project management of process, master data management with field operations and technology teams
• Lead the deployment of corporate Procurement process including training materials, compliance reporting, configuration adjustment, etc.
• Lead the master data management on-going function on suppliers (on-boarding, updates), items (description, specification, cost adjustment) and item hierarchy (major, minor) on behalf of Procurement team on direct and indirect spend
• Enforce purchasing compliance in the organization with spend permitted only through approved vendors.
• Liaison with Supply Chain team on spend reporting, user training, performance to budget and action plans to address unfavorable variances
• Liaison with Procurement/Category Management team on supplier on-boarding, management, assortment decisions, key program awards, etc.
• Liaison with technology team on behalf of entire Procurement and Supply Chain team including system enhancements, configuration changes and business intelligence needs (including FP&A)
• Establish and disseminate Procurement and Supply Chain best practices and Standard Operating Procedures (SOPs) throughout the organization.
• Curate and maintain procurement-related information on the internal intranet platform.
• Lead and manage remote work, maintaining a presence at an ImageFIRST facility at least four days per week. 

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree or equivalent.
• A minimum of 7-10 years of progressive experience in procurement, business process management and/or digital transformation
• Exceptional communication skills, both in-person and across remote platforms.
• A demonstrated track record of achieving impactful results in procurement and/or change management
• Proven ability to excel in a fast-paced, dynamic environment requiring strong multitasking skills.
• Proficiency in the MS Office suite, including advanced MS Excel, Word, and PowerPoint expertise.
• Strong communications skills with the ability to work across departments and functional areas of the organization to drive synergies.

PREFERRED QUALIFICATIONS:

• 5-7 years experience in Procurement Operations (e.g., process definition, deployment & compliance)
• Direct role in Master Data Management function including requirements definition and data cleansing
• Strong project management skills or PM certification
• Willingness to travel up to 20% for the position's requirements.
• Bilingual or multi-lingual proficiency is a distinct advantage.
• Familiarity with advanced procurement systems and technology solutions is strongly preferred.

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do  

Benefits:

• Competitive pay
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Paid Time Off Package
• Great company culture
• Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.

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