Director of Parts - Midwest - Alta Equipment Group

Orland Park, IL, USA Req #579

Monday, June 17, 2024

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team!

We provide our employees with the following tools and resources to be successful:

• Training
• Tuition assistance
• Employee stock purchase plan
• Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
• 401(k) with match
• Competitive wages
• Paid time off
• 10 paid holidays
• Work schedule: M-F, day shift

Our construction equipment group is seeking a full-time Director of Parts- Midwest based out of our Orland Park, IL location. This role will report to the Regional Director of Operations.

Responsibilities:

• Ensure parts policy conformance / SOX Compliance
• Recommend & assist in creating and implementing any Parts Dept policy changes and/or additions
• Assist with any CE audit requirements
• Monitor Parts KPIs and work with branches on shortfalls
• Work with accounting to identify and correct any financial reporting errors
• Assist with onboarding & training of new acquisitions or new branch locations
• Work with OEMs to resolve any corporate issues
• Ensure all OEM return windows are met
• Run monthly meeting with Regional/General/Director of parts (I will take this one over)
• Run monthly meeting with Parts leads for MI
• Resolve inter-departmental conflicts related to Parts
• Work with VP of Parts Ops to recommend/test/implement any changes in ERP
• Create and disseminate BI reports
• Represent Parts Dept in corporate meetings
• When asked - assist with interviews or existing employee evaluations
• Work with Ops managers on any branch specific issues
• Disseminate and implement any changes directed by VP of Parts Ops
• Resolve ERP support issues
• Forecasts goals and objectives for the department and strives to meet them.
• Assist with defining and achieving sales goals, budgets, and margin targets.
• Assist with the organization, optimization, and inventory accuracy of all parts.
• Responsible for recommending pricing and gross margin of parts.
• Responsible for Weekly and Monthly KPI development and review
• Standard work and process improvement
• Work with Warranty and Operations to ensure we have the proper parts fulfillment lead times.
• Work with Procurement and Operations to ensure parts are delivered and stocked at appropriate levels.
• Maintain inventory accuracy.
• Other duties, as assigned.

• Meet/exceed sales and gross margin budgets.
• Working collaboratively to improve the customer experience.
• Inventory accuracy.
• Customer experience and retention

• Excellent communication and people skills
• An adaptive and problem-solving attitude
• Order processing / data entry skills.
• Proficient with Microsoft Office
• 5+ years' experience in a leadership role
• Customer service experience
• Computer experience.

About Alta:

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.

So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.

What We Look For:

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.

Other Opportunities at Alta:

Please visit our careers page at altg.jobs to view other openings that may be of interest to you!

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately!

Other details

• Pay Type Salary