Director of Pantry & Office Coffee Service- Concord, CA - Compass Group, North America

Canteen





+ Pay Range: $138,000-$168,000


+ 50%- 70% travel required

*Internal Employee Referral Bonus Available



The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg





About Canteen:


Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.



Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.


Come for the job, stay for the career. We are Canteen.




Job Summary



The Director of Pantry will shape the future of CRS and Pantry Services at Canteen in the Pacific Division. This role focuses on strategic programming for pantries, micro kitchens, and coffee activations for clients of all sizes. Acting as a thought leader and primary liaison between Pacific Division branches and the broader Canteen team, the Director will oversee product assortment, category management, vendor relationships, and distribution partnerships. They will ensure corporate compliance, drive standardization, and deliver exceptional customer experiences.

Key Responsibilities CRS & Pantry Strategy Management:


+ Develop and implement product assortment strategies aligned with customer needs and market trends.


+ Design pantry plan-o-grams and merchandising strategies that incorporate storytelling, marketing, and promotions.


+ Contribute to creating a Pantry playbook with SOPs, service levels, equipment, and best practices.


+ Monitor data and customer feedback to optimize offerings and enhance client experiences.


+ Assist with RFP cycles by reviewing contracts and aligning program offerings with customer needs.


Product Category Management:


+ Partner with VP of Channel and Product to execute category review cycles.


+ Assess product performance, analyze data, identify trends, and evaluate competitor offerings.


+ Recommend assortment, pricing, and inventory management strategies.


+ Collaborate with field teams to enhance the customer experience in breakroom spaces.


+ Maximize promotional and vendor allowance opportunities while focusing on consumer satisfaction and data-driven decisions.


Standardization of Product Assortment:


+ Partner with branch leaders and procurement specialists to ensure program standardization.


+ Manage inventory with distributor partners to maintain product availability in Pacific Division warehouses.


+ Collaborate on pricing strategies to balance margin and profitability.


+ Build and maintain strong vendor and supplier relationships.


Technology & Data:


+ Lead initiatives to adopt cutting-edge Pantry and coffee service technologies.


+ Utilize data platforms like OneCup and Intellisights to inform decision-making and SKU rationalization.


+ Support system data cleanup efforts for clarity and accuracy.


Compliance:


+ Collaborate with analysts to achieve Foodbuy compliance goals.


+ Balance customer requests with compliance objectives when making product and equipment decisions.


+ Report compliance results and ensure accountability for goal achievement.


Qualifications:


+ Bachelor’s Degree in a related field (MBA preferred).


+ 7-10 years of experience in product management, procurement, or related fields.


+ 5+ years in pantry service or hospitality (preferred).


+ Proven expertise in vendor and category management with strong negotiation skills.


+ Self-motivated leader with excellent collaboration and communication skills.


+ Strong analytical skills with proficiency in data interpretation and market trends.


+ Proficient in inventory management software and Microsoft Excel.






Associates at Canteen are offered many fantastic benefits.


Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program


Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).


Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf) for information on additional company-provided time off benefits.





About Compass Group: Achieving leadership in the foodservice industry




Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


Applications are accepted on an ongoing basis.


Canteen maintains a drug-free workplace.


Req ID: 1386866


Canteen