Director of Ops - Law Security Inc - Spyglass Ops

Link to apply listed at the bottom of this Job Description. Only applications submitted through this link will be considered.

WHO WE ARE

Law Security & Investigations Inc. (LSI) is a full spectrum security solutions provider that specializes in manpower. We provide uniformed armed guards, plain-clothes residential/ private estate security teams, corporate office security, executive security driver services, executive protection, active shooter survival training, and disaster relief. Our clients are Fortune 500 corporations, schools, churches, synagogues, corporate executives, entertainers, and high-net-worth individuals.

Our Mission is to ensure our clients safety, protection and freedom by providing the highest-trained, most reliable and trusted security service in the industry. We provide a completely personalized, unique, bespoke and unrivaled service tailored to each client’s specific needs.

We are committed to being the leader in providing the safety & freedom that inspires our clients’ to live their best lives. By investing in and developing our most important assets, our staff, we aim to achieve all our goals and exceed our clients’ expectations. It is our vision to earn the trust of our clients by delivering the highest standards of security service.

Our Core Values are:

• Relentless Growth: We are committed to the constant improvement of our services and ourselves to be the elite security service provider in the industry.
• Industry Leadership: We seek the overall success of the security industry and provide mentorships and training to the individuals therein.
• Core Ethics: We as a company and as individuals value above all honesty, integrity, transparency, professionalism and mutual respect.
• Personal Growth: We offer a rewarding and challenging environment to our staff where personal development can flourish.
• Accountability: We accept responsibility for our actions and we do the right thing for our team, and the clients we serve.
• Team Synergy: Working as a team is central to everything we do. We perform our best and most successfully when we work together as one.
• Client Protection: We are committed to our client’s safety, protection and freedom.
• Lifetime Partnership: We create bonds for life, protecting your personal life and/or business is very personal to you and us. We take our role in your life seriously and strive to create a bond of complete trust that lasts a lifetime. As your trusted security services partner, we are committed to your success.

**If our culture and mission do not resonate with you, please do not bother applying.

JOB DESCRIPTION

The LSI team is looking for a results-driven and detail-oriented Director of Operations. The Director of Operations is responsible for optimizing the team’s day-to-day execution across the business. They design and implement company infrastructure & processes to boost productivity & efficiency, while reducing friction and mitigating/preventing day-to-day fires.

The Director of Operations’ goal is to make the company operate as smoothly and efficiently as possible. The Director of Operations leads major company initiatives / projects, and holds the team accountable to completing them. The application code word is EMPOWER. The Director of Operations is a highly skilled strategic thinker. They anticipate and solve problems in a self-directed way. The Director of Operations is obsessed with data. They empower and build a team around them. The Director of Operations manages people effectively and creates ascension and disciplinary plans.

This remote position is full-time. This is a critical position within the business, as such, we host a rigorous, 4-part application process.

RESPONSIBILITIES (TASKS ASSOCIATED WITH THE ROLE):

• This position will work very closely with the CEO
• Define KPIs and measure data per department, creating dashboards to deliver insights
• Recruit, manage, promote, train, develop, and discipline people effectively
• Implement management systems that hold people accountable to projects and tasks
• Complete company objectives and projects on time
• Set agendas, facilitate, and optimize meetings
• Find new opportunities for efficiency gains
• Oversee finance and client billing, cutting waste and increasing profitability
• Remove stress from the executive team as much as possible, including preparing visual company status reports
• Directly oversee the team, ensuring they are fulfilling responsibilities, meeting requirements, and producing expected results.
• Document company procedures and build upon/update as necessary.
• Ensure that the team is correctly following all workflows & SOPs
• Oversee admin, and execution of state legal compliance program.

REQUIREMENTS (EXPECTED PROFICIENCIES):

• Proven results increasing team efficiency & performance, and generating scalable growth as a Director of Operations or similar position.
• Exceptional attention to detail, time-management and organizational skills.
• Mindset & drive -- you hold yourself accountable to the highest standards of performance and are resilient in the face of obstacles or failure.
• Self-starter -- you are comfortable working 100% remotely, managing your schedule, your team, and meeting deadlines without direct supervision.
• Strong manager, and a keen interest to develop this skill set even further.
• Candid & direct communicator, with strong interpersonal, verbal, and written communication skills in English
• Highly resourceful, a natural problem-solver who loves learning new things.
• Data-Driven – you are able to analyze data and make critical decisions based on the data collected.
• Nuanced discerner – you have the ability to “see around corners” and ensure that the team and company are working toward the right things
• Ability to work with a high driver - Type A Leadership Team
• Systems & Processes Expert who has experience building systems from the ground up
• Key Discerner in interpersonal relationships and knows how to show value to all team members by building systems & processes that create buy in.
• Background in Military, Law Enforcement and/ or Security is a +
• This is a Hybrid Position - with the majority of time spent working remotely, however travel and in-person face time is required in the Los Angeles Area.

A+ PLAYER COMPETENCIES

• Efficiency: Able to produce significant output with minimal wasted effort
• Honesty / Integrity: Does not cut corners ethically. Earns trust and maintains confidence. Does what is right, speaks plainly and truthfully
• Organization and Planning: Plans, organizes, schedules, and budgets in an efficient productive manner. Focuses on key priorities.
• Aggressiveness: Moves quickly and takes a forceful stand without being overly abrasive.
• Follow through on commitments: Lives up to verbal and written agreement regardless of personal cost
• Comfortable Agent of Change: Comfortable working through change management.
• Intelligence: Learns quickly. Demonstrates ability to quickly and professionally understand and absorb new information.
• Analytical skills: Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights.
• Attention to detail: Does not let important details slip through the cracks or derail a project.
• Persistence: Demonstrates tenacity and willingness to go the distance to get something done.
• Proactivity: Acts without being told what to do brings new ideas to the company.
• Experience in multiple businesses and can provide the necessary experience to build an operational framework.

BENEFITS

• Salary Range is $90K to $125K, commensurate with experience
• This is a full time W2 Position based in Los Angeles, California.
• Health, Vision & Dental benefits available.
• 401K Eligibility, 3% contribution
• Professional Development: This role will be supported by an external Ops program that includes Ops mentorship, community, and live coaching.

HOW TO APPLY

If you are interested in this position, please submit an application at the following link.

https://eltiunaqqfh.typeform.com/to/ccYmApEV

Our team will review your application and get back to you shortly. We look forward to hearing from you!

DISCLAIMER:

Spyglass Ops is an authorized representative of Law Security & Investigations inc.. We are an Operations Hiring Agency, working on behalf of startup businesses to find and hire Operations Positions. All of our roles are full-time, salaried, leadership positions within growing businesses. We also filter the businesses we work with, to ensure they provide long-term positions, growth opportunities, and a strong working environment / culture. Our company qualifies and interviews candidates, then connects finalists with our clients for final interviews and job offers. Our highest priority is creating win-win matches for both our candidates and clients.