Director Of Operations - Better Talent

COMPANY OVERVIEW:

Join the high-performing team at Solara.

We offer visitors to Southern Florida an exclusive luxury experience unmatched anywhere else. 

As part of the Solara Team, and backed by the former Chairman of Hilton, we play a vital role in our real estate portfolio. With ten exclusive five-bedroom single-family villas situated in prime South Florida locations, our aggressive expansion plan calls for dedicated, strategic individuals that are geared towards growth.

Why You'll Love Being Part of the Solara Team:

• Vision: Our vision is to stand out through exceptional service and exclusivity - guaranteeing each guest a truly memorable stay.
• Mission: We are realizing our vision by consistently creating outstanding experiences for our guests, delivering top-notch services, exceptional quality, and unparalleled luxury.
• Core Value: At our core, our team is committed to continuous improvement and pushing boundaries to deliver nothing short of excellence in everything we do. 

Ready to be part of our success? 

Apply today to join a team that values work-life balance and supports your professional and personal growth amidst South Florida’s vibrant scene.

POSITION SUMMARY:

We are looking for a Director of Operations to oversee our day-to-day operations and focus on maintaining the highest standards of care.

Your role

As the Director of Operations, you will leverage your operational expertise to translate our company vision into actionable plans that result in measurable outcomes. Your hands-on approach in this dynamic role, whether on-site or in the office, will guarantee effective oversight of each property, exceptional guest satisfaction, all while optimizing revenue and expenses.

You will contribute to team building by recruiting, coaching, delegating, and streamlining processes to achieve results. To maintain our spot as a leader in property management, you’ll also ensure each property is maintained to the highest level in line with brand standards, industry trends, and local regulations. 

The right fit

This role is tailor-made for you if you’re a reliable, hands-on professional who excels in operational organization with the freedom to innovate and build scalable operating processes. 

Take action and reach out to us today.

RESPONSIBILITIES:

• Oversee daily and preventative maintenance operations, ensuring properties meet company standards and guest expectations.
• Coordinate with the operations team to ensure timely and high-quality services, leveraging technology tools for efficiency.
• Schedule and conduct regular property inspections to identify maintenance needs and ensure adherence to safety and quality standards.
• Collaborate with the team to address repairs, replacements, or improvements for optimum guest/owner satisfaction and implement technologies to enhance communication, scheduling, and reporting.
• Coordinate promptly to guest inquiries, concerns, and complaints, analyze guest reviews to identify areas for improvement, and implement corrective actions.
• Hire, train, and supervise operational staff, providing ongoing coaching and performance evaluations to ensure alignment with company goals and values.
• Develop and manage property budgets and expense controls, monitor property revenue and occupancy rates, and identify cost-saving opportunities to enhance profitability.

QUALIFICATIONS:

• High School Graduate, preferably a College Degree
• 3-5 years of leadership experience in hospitality or short-term rentals.
• Excellent leadership and interpersonal skills to motivate and manage a diverse team.
• Ability to develop and implement strategies to improve operational efficiency.
• Proficient in leveraging software, new technology, and AI for scheduling, reporting, communication, and other operational tasks. 
• Strong problem-solving abilities and capacity to make quick, effective decisions.
• Strength in building standard operating processes to allow the company to scale efficiently
• Candidates must reside in South Florida

COMPENSATION & BENEFITS:

Compensation: $80,000 - $90,000 base salary based on experience and achievement with $125,000 OTE

Benefits: 

• Competitive salary and bonus
• Working with a supportive and hard-working team
• Incredible work-life balance in a breathtaking setting
• Freedom to innovate and see your ideas in action
• The opportunity to work alongside the industry’s best and grow in your career

Schedule: Monday through Friday with some weekends