Director of Operations - SSC - Leap Brands

Position Overview: As the Director of Operations, you will play a pivotal role in ensuring the efficient and effective functioning of our healthcare facilities. Reporting to the Chief Operating Officer (COO), you will be responsible for overseeing a range of operational functions, optimizing processes, and fostering a culture of continuous improvement. This position offers a unique opportunity to make a meaningful impact on healthcare delivery and patient outcomes.

Key Responsibilities:

1. Operational Leadership:

   • Provide strategic direction and leadership to the operational teams, including but not limited to, facilities management, supply chain, and logistics.
   • Collaborate with department heads to ensure alignment of operational goals with overall organizational objectives.
   • Implement best practices to enhance operational efficiency, quality, and safety.

2. Process Optimization:

   • Analyze current operational processes and identify areas for improvement.
   • Develop and implement streamlined workflows and standardized procedures to enhance productivity.
   • Monitor and measure key performance indicators (KPIs) to track process improvements.

3. Resource Management:

   • Manage and allocate resources efficiently, including staffing, equipment, and facilities.
   • Oversee budget planning and control operational expenses.
   • Ensure compliance with regulatory requirements and quality standards.

4. Quality Assurance:

   • Establish and maintain quality assurance programs to enhance patient care and safety.
   • Lead efforts to achieve and maintain accreditation and compliance with relevant healthcare standards.
   • Implement continuous quality improvement initiatives.

5. Emergency Preparedness:

   • Develop and maintain emergency preparedness plans to ensure the safety and well-being of patients and staff.
   • Coordinate responses to emergencies and unforeseen events.

6. Vendor and Supplier Relationships:

   • Manage relationships with vendors and suppliers to optimize service and cost-effectiveness.
   • Negotiate contracts and agreements to secure favorable terms.

7. Team Development:

   • Recruit, train, and mentor operational staff, promoting a culture of growth and development.
   • Foster a collaborative and results-driven team environment.

Qualifications:

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field (Master's degree preferred).
• 7 years of progressive experience in healthcare operations management.
• Strong knowledge of healthcare regulations, compliance, and quality improvement.
• Proven ability to lead and manage cross-functional teams.
• Excellent problem-solving and decision-making skills.
• Exceptional communication and interpersonal skills.
• Familiarity with healthcare technology and systems.

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