Director of Operations - Compass Group, North America

Bon Appetit






Position Title: Director of Operations


Salary: 100,000-135,000








Our Passion is Food!


At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!










Job Summary



Working as a Director of Operations, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations. Expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. Responsible for promoting the professional growth and development of the entire team. You will also champion strong interdepartmental relations and integrate the dining service department with the facility plan of operations.





Key Responsibilities:





* Participates in employee meetings, reviews and training programs

* Manages in compliance with Company established policies and procedures

* Manages in compliance with local, state, and federal laws and regulations

* Maintains food cost while ensuring quality standards

* Establishes and maintains good rapport with staff, client and guest and other departments

* Financial competence for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling

* Analyzes and builds trends for financial data

* Manages purchasing and inventory controls

* Plans menus in consultation with chefs

* Is knowledgeable on HACCP controls along with proper storage and use of food





Preferred Qualifications:





* Bachelor’s degree is preferred, or equivalent professional experience

* Eight to ten years upscale food service experience, including demonstrated ability at the management level

* Experience in personnel management including hiring, supervision, evaluation and succession planning

* Consistent track record to achieve company goals in compliance with company/client policies and procedures

* Excellent leadership and organizational skills, and must possess attention to detail

* Supervisory, scheduling, training and mentoring skills

* Effective problem solving and conflict management skills

* Ability to multi-task as well as stay on task and concentrate with constant interruptions

* Experience in food purchasing, food costs and inventory control

* Ability to build budgets, flash reports, financial targets and forecasts

* Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports

* Must be knowledgeable on HACCP controls along with proper storage and use of food

* Supervise compliance with health and fire regulations regarding food preparation and serving

* Outstanding business etiquette and client relations

* Manages time effectively and prioritizes tasks to meet deadlines

* Strong catering experience required

* Conformity to the highest standards of personal integrity and ethical behavior

* Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint

* ServSafe or Department of Health certification a plus





Apply to Bon Appetit today!


Bon Appetit is a member of Compass Group USA.


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)


Associates at Bon Appetit are offered many fantastic benefits.



+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Paid Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)



Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.


Applications are accepted on an ongoing basis.


Bon Appetit maintains a drug-free workplace.


Req ID: 1318660


Bon Appetit


BRYAN GONI