Director of Operations - Raphah Institute

Position Mission Statement - The Essence of the Job

The Operations Manager organizes and operates Raphah Institute's administrative functions:

Outcomes - What Must Get Done

1. Coordinate with accounting firm to produce, distribute, and submit corporate and financial reports with 90% accuracy.
2. Coordinate with CEO and Board Chair to produce, assemble, and distribute quarterly board meeting packets.
3. Coordinate with CEO to clarify and document all programmatic, administrative, and fund development/marketing procedures within year 1.
4. Convert programmatic, administrative, and fund development/marketing procedures onto the organizational training platform.
5. Ensure the logistical success of all administrative operations and fundraising events.

Competencies - Who You Must Be

• Efficiency. Able to produce significant output with minimal wasted effort.
• Honesty/integrity. Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
• Organization and planning. Plans, organizes, schedules, and budgets efficiently and productively. Focuses on key priorities.
• Restorative. Willing to participate in accounting for harm when it is caused and work to repair it to the greatest extent possible.
• Aggressiveness. Moves quickly and takes a forceful stand without being overly abrasive.
• Follow-through on commitments. Lives up to verbal and written agreements, regardless of personal cost.
• Intelligence. Learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new information.
• Analytical. Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Persistence. Demonstrates tenacity and willingness to go the distance to get something done.
• Proactivity. Acts without being told what to do. Brings forward new ideas.
• Flexibility/adaptability. Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
• Calm under pressure. Maintains stable performance when under heavy pressure or stress.
• Creativity/innovation. Generates new and innovative approaches to problems.
• Enthusiasm. Exhibits passion and excitement over work. Has a can-do attitude.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to complete the job. Has a track record of working hard.
• High standards. Expects personal performance and team performance to be nothing short of the best.
• Listening skills. Lets others speak and seeks to understand their viewpoints.
• Openness to criticism and ideas. Often solicits feedback and reacts calmly to criticism or negative feedback.
• Communication. Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including e-mail.
• Teamwork. Reaches to peers and cooperates with supervisors to establish a collaborative working relationship.

Benefits

Medical, Dental, and Vision

Flexible and Responsible Paid Time Off

Flexible Work Location