Director of Operations - McLaurin Law

We are looking for an Operations Director (onsite role) to work directly with the owner to oversee the administrative and business aspects of running the firm. This position will be responsible for planning, organizing, directing, and controlling the day-to-day operations of the firm and for directing the implementation of firm systems. The position encompasses a wide range of activities with involvement in all phases of administration, personnel, finances, facilities, and business systems. We need someone with the experience and maturity to work closely with the owner and key staff on strategy, policy, problem-solving, and decision-making. This executive will be key in implementing the firm's quarterly business plan. Acceptable candidates will have experience and ability to manage an annual budget of $12M and directly manage a team of at least 30 with the autonomy to hire and fire. 

The Operations Director role is a key executive of the senior management team, reporting only to the owner. The goal of this position is to secure the functionality of business to drive extensive and sustainable growth and achieve the business plan goals. You'll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you have excellent people skills, business acumen, and work ethic, we'd like to meet you.  
 

About Our Firm 

We are a fast-growing and innovative Texas firm that operates an established and highly regarded business, insurance, and PI law practice. We are passionate about helping clients get to the other side of big life obstacles.To achieve our mission in this sensitive work, the people we hire bring a balanced blend of compassion, knowledge, organization, and enthusiasm to work every day. Our director of operations is critical to making sure we have the right people in the right roles to deliver excellent services to our clients. 

Why Work with Us?  

• You prize the opportunity to have a leadership position reporting directly to the CEO 

• You want a healthy work culture with people who enjoy and support each other through exceptional teamwork and individual accountability. 

• You would value the chance to collaborate within a full, experienced C-Suite (including a CEO, COO) to achieve firm goals and grow your legal industry skills. 

• You want to participate in a national program for executives in the legal world that provides opportunities to develop critical industry-specific operational skills. 

• You are excited to earn performance-based, quarterly bonuses that reward your accomplishments. 

• You value a private IRA, with employer match, for your retirement planning. 

• You desire a stipend to choose your own quality medical, vision, and dental insurance.  

 
Responsibilities 

• Execute the firm's business plan and meet quarterly gross revenue and profitability metrics by effectively developing the six parts of the business 

• Collaborate with owner to design & implement business strategies, plans, procedures 

• Evaluate performance by analyzing and interpreting data and metrics 

• Supervise the work of the non-lawyer support staff and vendors 

• Lead recruitment, hiring, onboarding, performance feedback, evaluations, and general human resources operations, including payroll and benefits 

• Ensure that the firm's business policies and procedures are fully documented in writing, organized, deployed, and audited 

• Oversee financial operations with mastery of financial reporting and accounting principles 

• Employe best practices to properly resource and manage a fully-remote staff 

• Ensure the digital plant is fully functional, at all times, for entire team 

• Conduct ongoing risk assessments to ensure firm properly mitigates exposure 

• Manage project successfully by designing strategic tasks and leveraging process owners within set timelines 

• Demonstrate effective and healthy leadership strategies that build a positive professional culture, promote retention of performing team members, and recruit ‘A' candidates to open positions quickly 

Qualifications 

Education and Experience 

• MBA required

• Prior experience running a professional services firm or a division or department of a mid-sized/large professional services firm with an annual budget no lower than $12M (law firm experience not required but is a plus) 

• SHRM or HRCI certifications are a plus! 

You must be able to show evidence of your prior success with: 

• Managing a team of at least 30, with autonomy to hire and fire. 

• Designing, monitoring, and reconciling a budget of at least $12 million (this is crucial) 

• Comfortability in, and passion for, a high-growth, entrepreneurial environment 

• Advising & decision making in a senior management role 

• Designing, executing, monitoring, and achieving business plans 

• Understanding key financial reports to monitor and drive the business  

• Using leadership & management best practices  

• Assuring quality of workflow systems 

• Managing a wide variety of projects effectively 

• Leading people effectively, including recruiting the right people, developing them into great team members, and retaining them over time. This includes ensuring that all federal and state HR laws are followed and risks are minimized.