Director of Operations - Freight Brokerage Industry - Ultimate Staffing Services

Ultimate Staffing is seeking a Director of Operations for one of our St louis MO clients. This role requires direct experience working within the Freight Brokerage Industry.

Job Title: Director of Operations

Industry: Freight Brokerage & Logistics

DIRECT HIRE

ONSITE MONDAY-FRIDAY

$75,000-100,000 WITH MONTHLY BONUS INCENTIVES

Job Summary:

The Director of Operations will play a pivotal role in driving operational excellence and strategic growth within our Freight Brokerage and Logistics organization. This leader will oversee a multidisciplinary team. The Director will ensure the organization meets all key performance indicators (KPIs), optimizes operational efficiency, and sustains vendor and supplier relationships while managing staffing and financial planning.

________________________________________

Key Responsibilities:

1. Leadership & Team Oversight:

o Supervise and support the Assistant Director of Operations, Operations Manager, Sales Team, Transportation Specialists, and Accounting team.

o Provide coaching, mentorship, and leadership to ensure team alignment with organizational goals.

o Oversee recruitment, training, and professional development of staff to build a high-performing team.

2. Strategic Planning & KPI Management:

o Develop and execute strategic plans to meet or exceed all operational KPIs, including order accuracy and on-time delivery metrics.

o Analyze performance data to identify trends and implement improvements.

o Coordinate cross-departmental initiatives to align operational goals with overall business objectives.

3. Vendor and Supplier Relationship Management:

o Establish and maintain strong relationships with vendors, suppliers, and key partners.

o Negotiate contracts and agreements to ensure cost-effectiveness and reliability.

o Monitor vendor performance and address any issues to maintain service quality.

4. Budgeting & Financial Oversight:

o Prepare and manage the operational budget, ensuring alignment with organizational goals.

o Collaborate with the Controller and Accounting team to monitor expenditures and financial health.

o Identify cost-saving opportunities without compromising service standards.

5. Staffing & Workforce Development:

o Oversee all staffing decisions, including hiring, onboarding, training, and performance evaluations.

o Develop workforce planning strategies to ensure adequate coverage and operational efficiency.

o Foster a collaborative, inclusive, and results-driven work environment.

________________________________________

Qualifications:

* Bachelor's degree in Business Administration, Supply Chain Management, Logistics REQUIRED.

* 5+ years of experience in freight brokerage, logistics, or a similar operational leadership role with a minimum of 2+ years in a Management title.

* Proven track record of managing cross-functional teams and driving operational excellence.

* Strong analytical,

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.