DIRECTOR of OPERATIONS (EVS) - Wilmington DE - Compass Group, North America

Crothall Healthcare

Salary: 95K


Other Forms of Compensation:


Pay Grade: 16





Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.





Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.




Job Summary




Job Summary:

Working as an EVS Director III, you are responsible for directing and overseeing the operational needs of the Housekeeping Department. You will coordinate the tasks of the Assistant Directors and Operations Managers. You will serve as a liaison between administration and hospital departments.


Key Responsibilities:

* Responsible for department’s financial data and statistics

* Monitoring of unit expenditures

* Develops and recommends department operating budget and ensure the department operates within budget

* Coordinates housekeeping activities with other departments

* Actively communicates with administration and other hospital departments

* Plans, organizes, directs, coordinates, and supervises functions and activities of the department

* Establishes work standards and work flow

* Establishes and implements policies and procedures for departmental operations

* Encourages and mentors staff creativity and innovation

* Ensures compliance with all regulatory agencies

* Proactive in the achievement of the facility goals and objectives

* Demonstrates quality leadership in meeting performance plans

* Reads, develops, and administers Total Quality Management process

* Develops and maintains job descriptions for department staff

* Encourages staff to participate in education programs


Preferred Qualifications:

* Four year college degree and equal related experience required

* Six years of housekeeping management experience at a healthcare account required

* Must have the ability to analyze and interpret financial and other data

* General business acumen

* Excellent interpersonal skills

* High customer service and quality attitude

* Ability to work under pressure and meet established goals and objectives

* Public speaking skills

* Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements

* Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required

* Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook







Apply to Crothall today!


Crothall is a member of Compass Group USA


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)





Associates at Crothall are offered many fantastic benefits.






+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Flexible Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)



Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf) for paid time off benefits information.





Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.





Applications are accepted on an ongoing basis.


Crothall maintains a drug-free workplace.





Req ID: 1391707


Crothall Healthcare


RANDY ERPELDING


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