Director of Operations | Blue Arena - Oak View Group

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview:

The Director of Operations is responsible for the management, supervision and coordination of all maintenance and operations for Blue Arena. This individual will oversee the engineering department of the arena and provide highly responsible staff assistance to the General Manager.

 

This role will pay a salary of $85,000 to $100,000.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

 

 Job Expires 8/30/24.

 

About the Venue:

Blue Arena at The Ranch Events Complex, located in Loveland, Colorado, is a 6,800 seat multi-purpose venue, which opened in September 2003, and is home to the Colorado Eagles of the American Hockey League. The arena, which is owned by Larimer County, is managed by Oak View Group, the fastest growing firm in the public assembly facility management field with more than 300 facilities throughout the United States and Canada. This multipurpose facility can host hockey, basketball, football, family shows in any configuration, rodeos, diverse concert settings in various capacities, trade shows and several dozen setups to accommodate just about any event. Blue Arena, less than an hour's drive from Denver and Cheyenne, has become the focal point for sports and entertainment in Northern Colorado.

Responsibilities:

• Oversees overall daily operation and maintenance of the facility and all systems.  This includes HVAC, audio/video systems, electrical, plumbing, fire protection, life safety, workplace safety, communications including Wi-Fi and Distributed Antennae Systems (DAS), scoreboard systems, pest control, custodial services, etc.
• Participate in the development and administration of the facility’s operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary
• Oversees the communicating of event-related information from the Events Department to the appropriate department staff members
• Oversees the operation of event set-up and tear-down, i.e., basketball floor, stage risers, chairs, signs, banquet functions, etc.
• Acts as liaison with City and County Services for numerous facility related functions (City Codes, Parking, Licenses, permits, inspections, warranties, etc.)
• Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
• Responsible for Health & Safety compliance
• Develop and update comprehensive management reports and manuals (i.e. Operations Manual, Annual Preventative Maintenance Plan, Annual Facility Report, Fire Code Rules & Regulations, etc.)
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
• Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, and procedures as appropriate
• Establish and maintain effective working relationships with staff, facility stakeholders and facility users
• Direct and monitor the work of contractors, engineers and architects on building projects
• Maintain hazardous materials communication program, and material safety data sheets; maintain knowledge of changes in pertinent Federal, State and Local regulations
• All other duties as assigned by the General Manager

Qualifications:

• S. or B.A. degree from an accredited college/university.
• 5 to 7 years’ experience in facility operations management including 3 years in a supervisory role at a manager’s level
• Must show demonstrated knowledge of physical plant management, supervisory skills and experience in work crew supervision in facility operations.
• Ability to work event nights, weekends and holidays as required.
• Knowledge of budget preparation and control.
• Knowledge of OSHA requirements.
• Basic Knowledge of boilers, chillers, refrigeration, and ice making
• Basic Knowledge of Fire Alarm / Fire Protection systems
• Capable of operating in Microsoft Office applications including Excel, Word, Outlook
• Ability to supervise the work of others
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like, and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment
• Ability to speak, read and write in English
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Working knowledge of equipment safety, facility maintenance and housekeeping
• Excellent customer service skills

Strengthened by our Differences. United to Make a Difference.:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.