Director of Nursing - Hathorne Hill Rehabilitation and Healthcare Center

POSITION SUMMARY: Responsible for the overall provision of the optimal achievable quality of nursing care for all residents.

TITLE OF SUPERVISOR: Administrator

TITLE OF IMMEDIATE SUBORDINATES:  Assistant Director of Nursing, and all Nursing department staff.

POSITION REQUIREMENTS - Education / Experience

·        Registered Nurse licensed in the State of Massachusetts

·        Minimum of three years additional education or experience in rehabilitative or geriatric nursing and one year of nursing services administration.

·        CPR certified.

·        Understands responsibilities concerning infection control, safety, accident and fire prevention.

·        Ability to read, write and comprehend English; ability to follow oral and written instructions. Strong written, verbal, analytical and interpersonal skills.

·         Fluent knowledge of word processing (including Microsoft Office) and other office equipment.

·        Ability to work hours as scheduled based on the requirements of the position assignment.

Working Conditions: Works in an appropriately lighted and ventilated environment.

Physical Requirements:

·        Must be able to move intermittently throughout the day, proper body mechanics required.

·        Must be able to see and hear or use prosthetics/equipment that will enable these senses to function adequately to assure that the requirements of this position can be fully met.

·        Must be able to lift a minimum of 50 lbs.

BEHAVIORAL COMPETENCIES

1.      Accountability

The demonstrated ability to take responsibility and ownership for the outcomes of actions and decisions with particular emphasis on the quality of services, prudent fiscal management, and high ethical practice. Leadership accountability is characterized by the ability to measure, assess, and improve departmental functions and processes. Includes attending all required and mandatory annual in-services.

2.      Change and Flexibility

The demonstrated ability to initiate, support and implement effective changes to enhance organizational performance with due regard for the organization’s Mission. This competency is characterized by the ability to continuously seek opportunities to create value-driven processes and systems.

3.      Coaching and Developing Others

The demonstrated ability to enhance the skills and performance of others by systematically supplying clear goals, performance-specific feedback, effective coaching and developmental opportunities and experiences. The outcome of effective coaching is the staff's ability to communicate openly, manage conflict effectively, actively commit to self-development and build a culture of continuous improvement.

4.      Communication

The demonstrated ability to present ideas and information in a concise, effective, and interpersonally appropriate manner, through written and oral forms. Recognizes emergency situations and responds and / or communicates appropriately. Willingly discusses any problems, needs, or concerns which arise with management.

5.      Leadership

The demonstrated ability to proactively envision and implement organizational goals and to align resources to achieve those goals. Leadership is characterized by the ability to effectively communicate, use critical thinking skills to enhance positive performance by others while assuming the responsibility in supporting the Organization in promoting and supporting positive employee relations and effective communications among facility staff and the awareness for continuous self-development.

6.      Partnership / Collaboration

The demonstrated ability to develop and cultivate trusting, respectful and mutually beneficial relationships with staff, residents, and families. This competency is characterized by integrity, open communication, and a commitment to win-win strategies.

7.      Customer Service

The demonstrated ability to develop and cultivate mutually beneficial relationships with internal and external customers, including but not limited to coworkers, residents, families, and physicians. Effective customer service behavior is characterized by continually striving to exceed all customer expectations. Service is characterized by responsible and caring stewardship, which assures the dignity of all individuals and the organization’s effectiveness.

8.      Vision / Big Picture Thinking

The demonstrated ability to be knowledgeable and sensitive regarding services to the aging, organizations, and operational issues, as well as market and industry developments. This competency is characterized by the ability to integrate the Organization’s missions with organizational implication in considering any issue.

TECHNICAL COMPETENCIES

1.      Understands and upholds state and federal regulations governing admissions to a nursing facility.

2.      Understands and upholds the Resident’s Bill of Rights and holds all resident information confidential.

3.      Follows and follows all State and Federal regulations and established Personnel Policies and Procedures.

4.      Utilizes excellent assessment, communication, and counseling skills, including independent decision making.

5.      Follow oral and written instructions.

6.      Maintains all pertinent records in a timely, efficient, and confidential manner.

7.      Projects a professional image always.

ESSENTIAL FUNCTIONS

1.      Coordinates the delivery of all nursing services.

2.      Acts as liaison between the Administrator and nursing services.

3.      Reviews State of Connecticut inspection reports with the Administrator retrospectively to institute a plan of correction as required. Monitors results.

4.      Updates and reviews nursing policies and procedures to assure continued quality of care.

5.      Maintains professional contacts within the local community. Represents the facility during interactions and communication with residents and their families.

6.      Assists the Administrator in the overall planning of the facility's goals and objectives as requested.

7.      Assumes any appropriate responsibilities and duties of the Administrator in his/her absence.

8.      Ensures that nursing requirements for licensure and accreditation are maintained. Documents all professional licenses.

9.      Calculates staffing levels for nursing services department as required by the State of Connecticut Public Health Code.

10.   Assures coordination of nursing services department's activities with those of other facility departments.

11.   Maintains written position descriptions for nursing services personnel. Updates as appropriate.

12.   Interviews, selects, and appoints all nursing services personnel.

13.   Interprets the facility's Nursing Policies and Procedures for department personnel. Ensures implementation.

14.   Responsible for yearly written evaluations and for documenting disciplinary concerns for all nursing services personnel.

15.   Makes regular rounds to assure optimal quality of care is provided.

16.   Responsible for overall coordination of reportable events reports including notification of appropriate State Departments as required.

17.   Reports to the Administrator any critical employee relations issues, complaints, or unresolved grievances.

18.   Communicates issues regarding resident care to the Medical Director as appropriate. Assumes duties and attends meetings as assigned by the Administrator.

19.   Plans, organizes, develops, implements, and interprets the facility's goals, objectives, policies and procedures.

20.   Performs other related duties and attends meetings as may be deemed necessary by Administrator and or Director / governing body and managing partner.