Director of Mobile Operations - SparkCharge

As a Director of Mobile Operations at SparkCharge, you will be responsible for overseeing the deployment, management, and expansion of our mobile charging services. You will play a critical role in ensuring the seamless delivery of our mobile charging units to customers, optimizing operations, and driving the strategic growth of this key business segment. This position requires a strong blend of operational expertise, leadership skills, and strategic vision to enhance our service offerings and support our growth objectives.

The Company:

SparkCharge is a fast-growing cleantech start-up that is reducing barriers to Electric Vehicle (EV) adoption.  We design, manufacture, and sell portable, Level 3 charging systems for EVs.  We also provide “Mobile Charging-as-a-Service” (MCaaS) through our “SparkCharge Mobile” network, which allows EV owners and businesses to schedule an EV charge delivery to wherever their vehicle is located.  Be a part of the clean energy solution! 

Key Responsibilities:

• Leadership and Management: Lead and manage the mobile charging team, including operations, logistics, and field team. Ensure the team is aligned with company goals and delivers exceptional service.

• Operational Efficiency: Oversee the daily operations of the mobile charging fleet, ensuring timely and efficient delivery of charging units to customers. Implement processes and systems to optimize operational performance.

• Strategic Planning: Develop and execute strategies to expand the mobile charging service, including identifying new market opportunities, optimizing service delivery, and scaling operations.

• Customer Experience: Enhance customer satisfaction by ensuring high-quality service delivery and resolving any operational issues promptly. Work closely with the customer success team to address customer needs and feedback.

• Fleet Management: Manage the maintenance, deployment, and tracking of mobile charging units. Ensure all units are operating at peak efficiency and reliability.

• Partnership Development: Collaborate with partners, including solar energy providers and logistics companies, to enhance service capabilities and expand our network.

• Financial Management: Oversee budgeting and financial planning for the mobile charging division. Monitor expenses and profitability to ensure financial goals are met.

• Data-Driven Decision Making: Utilize data analytics to monitor operational performance, identify areas for improvement, and drive continuous improvement initiatives.

• Regulatory Compliance: Ensure all mobile charging operations comply with local, state, and federal regulations. Stay informed about industry trends and regulatory changes.

Qualifications:

• Experience: Minimum of 7-10 years of experience in operations management, logistics, or a related field, with at least 3-5 years in a leadership role.

• Industry Knowledge: Strong understanding of the EV charging industry, logistics, and renewable energy.

• Leadership Skills: Proven track record of leading and managing teams to achieve operational excellence and strategic goals.

• Operational Expertise: Demonstrated ability to manage complex operations, optimize processes, and improve efficiency.

• Customer Focus: Commitment to delivering exceptional customer service and enhancing the customer experience.

• Strategic Vision: Ability to develop and execute strategic plans to drive growth and operational improvements.

• Financial Acumen: Experience with budgeting, financial planning, and managing P&L responsibilities.

• Analytical Skills: Strong analytical and problem-solving skills, with the ability to use data to inform decision-making.

• Communication: Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.

• Education: Bachelor’s degree in business, operations management, logistics, or a related field. Advanced degree preferred.

Benefits:

We are a fast-moving, young start-up, building a culture based on our values of  togetherness, ownership, passion, resilience and respect. This position qualifies for unlimited PTO. We offer competitive benefits including Health, Dental & Vision Insurance and 401K plans.  Compensation will be based on the candidate’s ability to quickly add value to SparkCharge.

At SparkCharge, we offer fair and equal opportunities to all our candidates and team members regardless of race, color, religion, sex, pregnancy, sexual identity, national origin, citizenship, marital status, disability status, parental status protected veteran status, or any other characteristics protected by law. SparkCharge believes in hiring individuals only based on their qualifications and experiences that meet our business requirements to fill the positions.