Director of Maintenance - Terrace of Kissimmee

Purpose of Your Job Position 

The primary purpose of your job position is to plan, organize, develop, and direct the overall operation of the Maintenance Department in accordance with current federal, state, and local standards, guidelines, laws, and regulations governing our facility, and as may be directed by the Administrator, to assure that our facility is maintained in a safe, and comfortable manner.

Delegation of Authority

As the Director of Maintenance, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.

Job Functions 

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

Duties and Responsibilities

Administrative Functions 

Plan, develop, organize, implement, evaluate, and direct the Maintenance Department, its programs and activities.

Maintain written maintenance policies and procedures.

Develop and maintain written job descriptions for each level of maintenance personnel in accordance with the Americans with Disabilities Act, OSHA, and other pertinent laws and regulations.

Assist the maintenance staff in the development and use of departmental policies, procedures, equipment, supplies, etc.

Review the department's policies, procedure manuals, job descriptions, etc., at least annually for revisions, and make recommendations to the Administrator.

Interpret the department's policies and procedures to employees, residents, visitors, government agencies, etc., as necessary. 

Assume administrative authority, responsibility, and accountability of directing the Maintenance Department.

Assume responsibility for safety and fire protection and prevention programs

Coordinate maintenance services and activities with other related departments (i.e., Dietary, Nursing, etc.).

Make written and oral report/recommendations to the Administrator as necessary/required concerning the operation of the Maintenance Department.

Assist in establishing a preventive maintenance program.

Submit accident/incident reports to the Administrator within twenty-four (24) hours after their occurrence.

Assist the Infection Control Preventionist in identifying, evaluating, and classifying routine and job related functions to ensure that tasks involving potential exposure to blood/body fluids are properly identified and recorded.

Inspect storage rooms, work rooms, utility/janitorial closets, etc., for upkeep and supply control.

Participate in facility surveys (inspections) made by authorized government agencies.

Review and develop a plan of correction for maintenance deficiencies noted during survey inspections and provide a written copy of such to the Administrator.

Keep abreast of economic conditions/situations and recommend to the Administrator adjustments in maintenance services that assure the continued ability to provide a clean, safe, and comfortable environment.

Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc., to assure control of equipment and supplies.

Ensure that outside services are properly completed and supervised in accordance with contracts/work orders.

Complete Annual performance evaluations on your staff in a timely manner.

Complete Annual Competencies test upon hire and annually for all your staff.

Delegate a responsible staff member to act in your behalf when you are absent from the facility.

Committee Functions

Serve and participate in various committees of the facility to include, but not limited to Infection Control, Safety, QA, QAPI and provide written/oral reports of maintenance services and activities as required by the committee's guidelines or direction.

Develop maintenance related QAPI initiatives

May be required to head the Safety Committee

Evaluate and implement recommendations from established committees (i.e., Infection Control, Safety, QA, QAPI, etc.).

Meet with maintenance personnel, on regularly scheduled basis; solicit advice from inter­ department supervisors concerning the operation of the maintenance department, assist in identifying and correcting problem areas, and/or the improvement of services.

Attend and participate in department head meetings, etc., as scheduled or as may be called.

Schedule and announce department meeting times, dates, places, etc.

Personnel Functions

Determine departmental staffing requirements necessary to meet the maintenance department's needs.

Recommend to the Administrator the number and level of maintenance personnel to be employed.

Assist in the recruitment, interviewing, and selection of maintenance personnel.

Ensure the appropriate identification documents are presented prior to employment and that such records are maintained in the employee's personnel record.

Assign a sufficient number of maintenance personnel for each shift.

Schedule department work hours (including vacation and holiday schedules), personnel, work assignments, etc., to expedite work.

Monitor absenteeism to ensure that an adequate number of maintenance personnel are on duty at all times.

Delegate administrative authority, responsibility, and accountability to other maintenance personnel as deemed necessary to perform their assigned duties (i.e., Assistant Director, Supervisors, etc.).

Assist in standardizing the methods in which maintenance tasks will be performed.

Review and check competence of maintenance personnel and make necessary adjustments/corrections as required or the may become necessary.

Counsel/discipline maintenance personnel in accordance with facility policies and procedures as requested or as necessary.

Terminate employment of personnel when necessary, documenting and coordinating such actions with the Personnel Director and/or Administrator.

Review complaints and grievances made or filed by department personnel.

Provide complaint/grievance reports to the Administrator as required or as may be necessary.

Conduct departmental performance evaluations in accordance with the facility' policies and procedures.

Maintain a productive working relationship with other department supervisors and coordinate maintenance services to assure that services can be performed without interruption.

Make daily rounds to assure that maintenance personnel are performing required duties and to assure that appropriate maintenance procedures are being rendered to meet the needs of the facility.

Create and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility.

Staff Development

Develop and participate in the planning, conducting, and scheduling, etc., of in-service training and orientation programs for maintenance personnel.

Assume the responsibility for maintaining your professional competence through participation in programs of continuing education (i.e., seminars, training programs, etc.).

Ensure that all maintenance personnel attend and participate in annual OSHA and CDC in-service training programs for hazard communications, TB management, and bloodbome pathogens standards.

Safety and Sanitation

Supervise safety and fire protection and prevention programs by inspecting work areas and equipment at least weekly.

Ensure that maintenance personnel follow established safety regulations in the use of equipment and supplies at all times.

Ensure that all personnel wear and/or use safety equipment and supplies (e.g., hand trucks, mechanical lifts, etc.) when lifting or moving heavy objects.

Ensure that supplies, equipment, etc., are maintained to provide a safe and comfortable environment.

Ensure routine inspection of resident care equipment to ensure safety. Replace, repair or obtain an outside vendor to provide service to the system. Report all problems to the administrator.

Ensure routine inspection of the resident call system for functionality and safety. Replace, repair or obtain an outside vendor to provide service to the system. Immediately report all problems to the Administrator.

Promptly report equipment or facility damage to the Administrator.

Assume the responsibility for obtaining/maintaining material safety data sheets (MSDSs) for hazardous chemicals in the maintenance department.

Ensure that containers of hazardous chemicals in the department are properly labeled and stored.

Ensure that all maintenance personnel are trained to use labels and MSDSs to recognize hazards and to follow appropriate protective measures.

Develop, maintain, and implement infection control and universal precautions policies and procedures to assure that a sanitary environment is maintained at all times and that aseptic and isolation techniques are followed by all maintenance personnel.

Ensure that all personnel performing tasks that involve potential exposure to blood, body fluids, or hazardous chemicals participate in appropriate in-service training programs prior to performing such tasks.

Ensure that maintenance personnel follow established hand washing procedures .

Assist in developing and implementing waste disposal policies and procedures for the maintenance department.

Ensure that maintenance personnel follow established policies governing the use/disposal of personal protective equipment and disposal of infectious wastes.

Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents.

Ensure that maintenance policies and procedures identify appropriate safety precautions and equipment to use when performing tasks that could result in bodily injury.

Other(s) that may become necessary/appropriate to assure that our facility is maintained in a safe and comfortable manner.

Equipment and Supply Functions

Recommend to the Dietitian and/or Administrator the equipment and supply needs of the department.

Make periodic rounds to check equipment and to assure that necessary equipment is available and working properly.

Check supply rooms and work areas to assure that needed supplies are readily available to perform assigned maintenance tasks.

Monitor maintenance procedures to ensure that supplies are used in an efficient manner to avoid waste.

Ensure that appropriate personal protective equipment used in the handling of infectious materials is available and easily accessible to maintenance personnel.

Maintain inventory and records according to established policies.

Place orders for equipment and supplies as necessary or as may be required.

Ensure that equipment contaminated with blood or other infectious material is properly labeled or tagged before being sent for repair or decontamination.

Budget and Planning Functions

Forecast needs to the department.

Assist in preparing and planning the Maintenance Department's budget for equipment, supplies, and labor, and submit to the Administrator for review, recommendations, and approval.

Make departmental adjustments in order to conform to the approved budget, or as dictated by an analysis of the monthly operating statement.

Maintain current written records of department expenditures and assure the adequate financial records and cost reports are submitted to the Administrator upon request or as necessary.

Resident Rights

Maintain the confidentiality of all resident and resident care information.

Knock before entering a resident's room.

Ensure that the resident's personal and property rights are followed by maintenance personnel at all times.

Ensure that maintenance personnel inform residents when it is necessary to move personnel possessions (i.e., preventive maintenance, replacement of equipment, etc.).

Review and respond to complaints and grievances made by personnel, residents, family members, or visitors and make a written/oral report to the Administrator

Miscellaneous

Ensure that all departmental employees follow established departmental and facility policies and procedures.

Make weekly inspections of all maintenance functions to assure that quality control measures are continually maintained.

Be prepared to handle emergencies as they occur (i.e., rescheduling maintenance work schedules, etc.).

Be sure that appropriate medical waste is disposed of in accordance with our facility's established procedures.

Working Conditions

Works in office areas as well as throughout the facility (i.e., power rooms, resident rooms, therapy rooms, Dietary, etc.).

Moves intermittently during working hours.

Is subject to frequent interruptions.

Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.

Is subject to hostile and emotionally upset residents, family members, employees, etc.

Communicates with maintenance personnel and other department supervisors.

Works beyond normal duty hours, on weekends, and in other positions temporarily, when necessary.

Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).

Is required to be on-call for emergency situations.

Attends and participates in continuing educational programs.

Is subject to injury from falls, bums from equipment, odors, etc., throughout the work day, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.

Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.

May be subject to the handling of and exposure to hazardous chemicals.

Maintains a liaison with other department supervisors to adequately plan for maintenance services/activities.

May be required to work in cramped spaces and in adverse weather conditions.

Education

Must possess, as a minimum, a 12^th grade education or its equivalent.

Experience

Must have, as a minimum, 3 year(s) experience in a supervisory capacity in a maintenance/plant related position.

Must be knowledgeable of boilers, compressors, generators, etc., as well as various mechanical, electrical and plumbing systems.

Must have the ability to read and interpret blueprints.

Must be knowledgeable in building codes and safety regulations.

Must be knowledgeable of NFPA codes related to healthcare facilities.

Specific Requirements

Must be licensed in accordance with current applicable standards, codes, labor laws, etc., if required.

Must possess and maintain an “Eligible” ACHA Background Screening status.

Knowledge of rules, regulations, and guidelines pertaining to Long Term Care Facilities.

Knowledge of ADA and OSHA laws and regulations

Must be able to read, write, speak, and understand the English language.

Must possess the ability to make independent decisions when circumstances warrant such action.

Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.

Must be knowledgeable of maintenance practices and procedures as well as the laws, regulations and guidelines governing maintenance functions in the long-term care facility.

Must possess leadership ability and willingness to work harmoniously with and supervise other personnel.

Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, procedures, etc., of the Maintenance Department.

Must maintain the care and use of supplies, equipment, etc. and maintain the appearance of maintenance areas; must perform regular inspections of resident rooms/units for order, safety and proper performance of equipment.

Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning.

Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing maintenance practices.

Must be able to plan and carry out programs in repair, new construction, and equipment installation.

Must be able to relate information concerning a resident's condition.

This position is subject to call back during emergency situations

Must not pose a direct threat to the health or safety of other individuals in the workplace.

Physical and Sensory Requirements

(With or Without the Aid of Mechanical Devices)

Must be able to move intermittently throughout the work day.

Must be able to speak and write the English language in an understandable manner.

Must be able to cope with the mental and emotional stress of the position.

Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.

Must function independently, have flexibility, personal integrity, and the ability to work effectively with the residents, personnel, and support agencies.

Must meet the general health requirements set forth by the policies of this facility which include a medical and physical examination.

Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times, hostile people within the facility.

Must be able to push, pull, move, and/or lift a minimum of  35 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 450 feet.

May be necessary to assist in the evacuation of residents during emergency situations.