Director of Information Systems at Civilian Office of Police Accountability

WORKING WITH THE CIVILIAN OFFICE OF POLICE ACCOUNTABILITY (COPA)

The mission of COPA is to:

• provide a just and efficient means to fairly and timely conduct investigations within our jurisdiction.
• determine whether allegations of police misconduct are well-founded.
• identify and address patterns of police misconduct; and
• make policy recommendations to improve the Chicago Police Department, thereby reducing incident of police misconduct.

ROLE SUMMARY

Under direction, manages all aspects of the Civilian Office of Police Accountability’s computer systems including the design, development, installation, operation, and maintenance of its hardware, software, and communications networks, and performs related duties as required.

Location:  1615 W. Chicago Ave, 4th floor, Chicago, IL 60622

Days:        Monday - Friday

Hours:      9:00am to 5:00pm (on-call as needed)

Salary:     $118,128

This position is exempt from the Career Service

ESSENTIAL DUTIES

• Directs staff in analyzing the business practices and operations of a city department and developing computer systems to automate operations and improve information processing
• Directs staff responsible for office management functions to ensure departmental needs for information services and computer support are met
• Works with departmental managers to re-design organization operations and apply information technology solutions to identified business needs
• Oversees the planning, design, and maintenance of networks to support information Systems
• Directs staff in monitoring and maintaining the operations of local and wide area network (LAN/WAN) systems
• Oversees the development and modification of user and operating systems applications
• Oversees the installation of computer hardware and software including the provision of training and technical support to users
• Assures the quality, functionality, connectivity, and compatibility of the department's computer software and hardware equipment
• Manages supervisory personnel responsible for overseeing information technology support
• Coordinates with vendors, consultants and city personnel to facilitate the implementation of new information systems and the acquisition of new computer equipment
• Coordinates training in computer systems and applications for department users
• Works with systems consultants and oversees the work of contractors in the development, installation, and modification of computer systems
• Prepares the annual budget for the purchase and maintenance of hardware, software, and related supplies for the department
• Oversees the development, enhancement and installation of Web applications for the City Intranet and Internet, as required
• Reviews information technology (IT) specifications detailed in new requests for proposals and contracts, as required

The list of essential duties is not intended to be exhaustive; there may be other duties that are essential.

MINIMUM QUALIFICATIONS

Graduation from an accredited college or university with a bachelor's degree in Computer Sciences, Information Technology/Systems or a directly related field, plus seven years of experience in data processing systems design, implementation and management of which five years are in a supervisory role related to the responsibilities of the position, or an equivalent combination of education, training and experience.

Accredited means any nationally or regionally accredited college, university, or law school where the applicant is enrolled in or has completed an Associates, Bachelors, Masters, or Juris Doctorate degree program.

SELECTION REQUIREMENTS

The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral and written parts of the interview will be selected.

Preference will be given to candidates possessing the following:

• Previous experience in Database Administration of Oracle or Postgres or a similar relational database, SQL Programming, or scripting languages
• Previous experience in enterprise applications support
• Previous experience with Case Management Systems
• Project management (PMP) certification
• Previous experience supporting cloud environments
• Previous experience with Power BI, Tableau, or other data visualization/analytics tools

ABOUT YOU:

COPA is seeking candidates with a strong focus on the following values:

• Integrity: Maintaining a commitment to honesty, personal responsibility, excellence, and utmost professionalism in the work performed by COPA and in all internal and external interactions.  This includes a commitment to identifying and dismantling discriminatory systems and culture within COPA, the Chicago Police Department, and the community. 
• Transparency: Promoting the sharing of information about the work of COPA internally and externally in a manner not in conflict with City and COPA policy, such that the public trust in the mission of COPA is established and maintained.  This includes a commitment to cultivating a respectful work environment and team building to ensure effective communication that furthers common goals. 
• Independence: Conducting the business of COPA in a manner that is objective and free from political or other outside influences, such that the public trust in the mission and work of COPA is established and maintained.  This includes a commitment to informed decision making and continual efforts to improves processes and systems to further the mission of COPA. 
• Timeliness: Conducting the business of COPA in a manner that promotes timely and fair resolution to all matters. 

All references to political sponsorship or recommendations must be omitted from all application materials submitted for City employment.

The City is an Equal Employment Opportunity and Military Friendly Employer.

RESIDENCY REQUIREMENT:

All employees of the City must be actual residents of the City as outlined in 2-152-050 of the City Chicago Municipal Code.  Proof of residency will be required.

Please note, all positions with the City of Chicago close promptly at 11:59 pm C.S.T.  Applications for this position will be accepted from June 12, 2024, until 11:59 pm CST on June 26, 2024. No exceptions will be made.