Director of Human Resources - Flagstop Car Wash - Warren Whitney

The Opportunity:

Flagstop Car Wash is seeking a dynamic and experienced Director of Human Resources to lead and manage HR operations for our growing car wash company. The Director of HR will oversee recruitment, employee relations, training and development, compliance, and HR strategy to support our mission of creating a positive workplace culture.

As a key member of our leadership team, you will have the chance to make a lasting impact by building strong relationships, optimizing HR processes, and championing an employee experience that aligns with our company's core values. If you are a strategic thinker, passionate about people, and ready to lead with purpose, we invite you to join our team and grow with us.

Flagstop Car Wash is Richmond's largest and fastest-growing car care business. With 250+ employees and 21 locations (and counting) across the region, this is an excellent opportunity for an experienced HR professional to hone their skills in a fast-paced and results-driven environment.

Compensation Package:

• This is a salary exempt position
• Annual salary ranging from $100,000 to $120,000
• Opportunity for discretionary bonus up to 20% of salary
• Health, dental, and vision insurance available at no cost to employee
• Supplemental benefits available through Aflac
• Two weeks of paid time off, plus paid holidays
• 401(k) retirement savings program with 3% company match after 1 year of employment
• Free car washes!

To Apply: Please use this link.

Key Responsibilities:

• Recruitment and Onboarding
  • Supervise internal recruitment staff.
  • Develop and implement effective recruitment strategies to attract and retain top talent for all sites (21+ locations).
  • Oversee the full-cycle recruitment process, including job postings, interviews, and candidate selection.
  • Oversee onboarding processes to ensure new hires are set up for success.
• Employee Relations
  • Serve as the main point of contact for employee concerns and inquiries.
  • Promote a positive work environment by fostering open communication and resolving conflicts effectively.
  • Lead investigations into employee issues and recommend appropriate resolutions.
• Training and Development
  • Design and implement training programs to support employee growth and development.
  • Ensure all employees, including managers, are trained on company policies, compliance, and safety procedures.
  • Identify and address skill gaps to enhance team performance.
• Policy and Compliance
  • Ensure compliance with federal, state, and local employment laws and regulations.
  • Manage workers' compensation, disability, FMLA, and OSHA processes, claims, and reporting.
  • Regularly review and update company policies and the employee handbook.
  • Manage employee performance reviews, promotions, and disciplinary actions.
• HR Strategy and Analytics
  • Collaborate with leadership to develop and implement HR strategies that align with company goals.
  • Analyze HR metrics and trends to improve employee engagement, retention, and productivity.
  • Lead initiatives to enhance diversity, equity, and inclusion within the organization.
• Benefits and Payroll
  • Oversee benefits administration, including open enrollment and employee inquiries.
  • Partner with payroll to ensure accurate processing of compensation and benefits.
  • Identify opportunities to enhance the overall employee benefits package.
• HR Technology
  • Oversee the management and implementation of the organization's HRIS technology.
  • Leverage technology to improve employee experience, streamline processes, and ensure compliance throughout the employee life cycle.

Success Factors:

• Strategic Problem-Solving Ability
  • Possesses the ability to identify root causes of HR issues, using data-driven insights to develop proactive, long-term solutions.
• Strong Communication and Interpersonal Skills
  • Demonstrates empathy, active listening, and clear communication to effectively mediate conflicts and maintain positive employee relations.
• Change Management and Adaptability
  • Leads organizational change with resilience and flexibility, driving cultural shifts and process improvements that drive positive business results.
• Leadership and People Management Skills
  • Inspires and motivates teams while fostering accountability, mentorship, and a collaborative work environment.
• Ethical Judgment and Integrity
  • Maintains confidentiality, fairness, and ethical decision-making to build trust and ensure compliance with HR best practices and legal standards.

Qualifications:

• Bachelor's degree required--preferably in Human Resources or related field
• At least 5 years' HR Management experience required
• SHRM-CP or SHRM-SCP strongly preferred
• HR experience in multi-unit, high volume retail operations strongly preferred
• Demonstrated proficiency managing and utilizing HRIS technology preferred

Work Environment & Requirements:

• This position is on-site in an office environment.
• This position requires regular travel to Flagstop Car Wash locations; therefore, candidates must have reliable transportation and the ability to drive themselves as needed.
• This position is primarily a sedentary office role, requiring the ability to sit for extended periods, use a computer, and communicate effectively.
• The ability to walk, lift up to 20 lbs, and stand for long periods of time is occasionally required.

Apply with your resume at https://warrenwhitney.isolvedhire.com/jobs. This position will remain open until filled.

Warren Whitney (The Firm) is an equal opportunity employer. The Firm on behalf of its client will not discriminate against applicants or employees on the basis of race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical condition), disability, genetic information, sexual orientation, gender identity, military status, citizenship, or any other class protected by applicable law. The Firm reserves the right to alter, change, modify, and/or terminate this job posting at any time without notice, or obligation, to any party.