Director of HR, Finance, and Operations - South Bronx United Inc.

SCOPE
South Bronx United Inc. (SBU) is a sports-based youth development organization that uses soccer as a tool for social change. Its mission is to prepare youth to succeed in high school, college, careers, their community and beyond. SBU serves more than 1,700 boys and girls annually through programming on the field and in the classroom, including academic enrichment and tutoring, college prep, mentoring, leadership development, health and wellness, immigration legal services, and other individual and family supports. The majority of youth served are from immigrant families and many were born outside of the country. SBU makes a significant difference in the lives of its youth. In the last five years, 100 percent of youth in the organization’s core program, the SBU Academy, have graduated high school, 94 percent have graduated in four years, and 94 percent have gone on to attend college.

The Human Resources and Finance Manager will manage all aspects of employee lifecycle, including recruitment, onboarding, training and development, performance management, compensation and benefits administration, and employee relations. They will also manage vendor relationships and work with the operations coordinator to oversee administrative operations and facilities. This position is crucial to ensuring that the organization and its staff can work effectively and efficiently, that programs are able to operate smoothly, and that South Bronx United is able to have a positive impact on the community.

RESPONSIBILITIES

The position’s main responsibilities include:

1.     Manage staff recruitment, hiring, onboarding, and exiting.

• Manage all recruiting efforts for part-time and full-time paid employees - including use of multiple hiring platforms and creative strategies to expand recruitment net.
• Develop and oversee equitable, efficient, and effective hiring and onboarding practices and systems across the organization are in line with the organization’s desired staff culture and values. 
• Train and support staff on their role in the hiring and onboarding process to ensure collaboration and consistent implementation of best practices and procedures.  
• Support orientations for new staff and interns, including communicating staff policies and expectations and orienting staff to the HR systems.
• Collaborate with volunteer management staff to support recruitment and onboarding of volunteers and interns.
• Manage employee exit procedures including exit interviews and material management.

2. Manage the organization’s human resources systems, employee benefits, employment data and HR policies.

• Serve as the liaison between South Bronx United, its staff, and the Professional Employer Organization (PEO) and other benefits and payroll providers.
• Efficiently manage and process payroll, time and attendance, and benefits through online systems.
• Train and collaborate with staff managers to ensure time tracking, reporting, and approvals are completed in a clear and timely manner.
• Work with the Executive Director and other key staff to address general human resource system issues.
• Track all required staff trainings and certifications to ensure all employees are up to date and in compliance with organizational requirements.
• Oversee SBU’s annual goal setting and performance review processes.
• Manage annual staff service position partnerships (e.g. AmeriCorps), collaborating with relevant staff to ensure all timelines and partnership requirements are met.

3. Partner with the Executive Director and program staff to foster a positive and inclusive work environment.

• Foster a positive work environment by addressing employee concerns, resolving conflicts, and ensuring fair treatment for all team members. 
• Develop and implement HR policies and procedures and ensure all staff are in compliance with organization expectations and policies
• Track and analyze staff engagement and retention trends, providing regular reports and recommendations to Executive DIrector, Directors, and managers. 
• Develop initiatives that promote job satisfaction and staff retention.
• Collaborate with Executive Director and Directors on workforce planning, succession planning, and organizational structure to ensure scalability and flexibility
• 4. Manage financial operations related to employees, contractors, accounts payable, and reception.
• Collaborate with the bookkeeper and financial operations for accurate and efficient categorization and record keeping.
• Implement purchasing and reimbursement procedures for staff, contractors, and volunteers.
• Support Executive Director and Financial Operations consultant on payable accounts.
• Manage contracts and payments to contractors.
• Work with staff in efficient expense management.
• Support Operations Coordinator in oversight of reception payment and cash management: including program service fees and merchandise sales.

5. Support office operations. 

• Manage Operations Coordinator and part-time reception staff to ensure office operations that are clean, efficient, responsive, and supportive of staff.
• Support Operations Coordinator in establishing efficient processes of facilities management, vendor relationships, purchasing, and inventory management.
• Support Operations Coordinator and reception staff in managing organization’s customer service operations and communications including phone, email, online platform messaging, and in-person visitors.
• Implement and train staff on organization-wide technology service providers (e.g. Salesforce, Zoom, LeagueApps).

KNOWLEDGE, SKILLS, AND ABILITIES
A strong candidate should meet the following requirements:

• Professional background with a minimum of two years’ experience in human resources, finance, operations, business, customer service, or other related field
• Bachelor’s Degree
• Experience with staff and performance management systems and processes.
• Strong analytical and organizational skills with the ability to prioritize and manage multiple tasks effectively.  
• Strong interpersonal, communication, and customer service skills
• Friendly demeanor on the phone and in person
• Strong computer proficiency with emails, Microsoft office, and internet applications, and an ability to quickly learn online platforms
• Effective in multi-cultural and cross-cultural settings and understanding of individuals of all backgrounds
• Ability to work in a fast-paced environment and with a developing nonprofit organization
• Spanish or French proficiency is a plus

SCHEDULE
Full-time, in-person required

BENEFITS

• Full health insurance coverage, with dental, vision, and FSA options
• Commuter Benefits, employer-managed 401k, paid parental leave.
• 26 PTO days annually, plus the office closure the last week of the calendar year.
• Additional benefits and perks through Insperity PEO
• Significant staff discount at Clubhouse Café coffee shop located at the office

TO APPLY
Send a cover letter and resume with subject line: “HR and Finance Manager” to hiring@southbronxunited.org. Please specify your relevant experiences in HR, staff management, and Finance.