Director of HR and Administration(Bilingual English/Japanese) - Triup, Inc.

Position Description:

Reporting to the Controller, the Director of Human Resources (HR) and Administration is responsible for overseeing the daily operations of HR and corporate administration function for the company. This includes managing HR policies, benefits administration, recruitment, talent management, compliance, and employee relations. The role also ensures effective management of corporate licenses, insurance programs, safety initiatives, and general administration. The Director serves as a trusted advisor to senior management on various HR and operational matters.

Essential Job Functions and Responsibilities:

Human Resources

• Administer benefits including life, health, and dental insurance, 401(k) plans, vacation, sick leave, and Leave of Absence (LOA) programs. Performs annual re-evaluation of policies for cost effectiveness and utilization, and ACA compliance
• Analyze departmental processes to identify efficiencies and cost-saving opportunities, and implement solutions for improvement.
• Develop, implement and maintain company policies/procedures, including company safety programs, workplace violence prevention, employee handbook, and employee engagement programs
• Review wage and salary reports, and conducts annual salary surveys to determine competitive compensation strategies. Monitor and revise, as necessary, the performance evaluation program to ensure fairness and compliance.
• Partner with managers to recruit, develop, and retain a high performing diversified workforce. Advise managers on succession needs and develop strategies to retain key talent
• Work closely with outside recruiters and staffing agency, continuously evaluating contingent labor on-boarding processes with branch managers.
• Conduct annual employee engagement survey and present findings and recommendations to senior management.
• Provide counsel on HR related programs, policies, issues and legal matters.
• Collaborate with HR Legal Counsel on sensitive HR issues as necessary.
• Conduct and document investigations pertaining to unemployment, harassment, discrimination, etc., in accordance with company policies and legal directives.
• Provide coaching and training programs for managers and supervisor on topics such as harassment prevention, disciplinary actions, career development, and performance evaluations.
• Lead investigations into accidents and prepare reports for insurance carrier. Oversee the company-wide Safety program and the Workplace Violence Prevention Program.
• Manage employment-based or business trip visa and immigration documentation, including I-94, DS156, DS-156E, I-140, I-129, invitation letters, passport renewals and other related documents.
• Ensure compliance with HR related audits and censuses
• Supervise and Manage the HR Staff and support other ad hoc projects as needed.

Corporate Administration

• Direct the process for obtaining and maintaining all necessary licenses, permits, and bond issuances for company business operations.
• Oversee contracts and agreements, including proper recordkeeping of important documents; review equipment lease and purchase contracts; collaborating with legal counsel for necessary reviews.
• Manage and monitor all corporate insurance policies, including Health, Liability, Property, Auto, Warehouse, Freight Forwarding, Cargo and Workers’ Compensation. Deal with insurance quotes, plan renewal, claim monitoring and handling for the company and related business entities.
• Performs annual re-evaluation of policies for cost effectiveness and Design, Plan, Administrate and manage cost-effective programs for utilities, communication, freight and other corporate programs.
• Oversee Procurement and Asset Control to ensure that all processes are in compliance and recorded properly.
• Manage the company auto fleet leasing program and fuel program.
• Manage safety program, including OSHA audits and Injury & Illness Prevention Plans (IIPP), and ensure workplace violence prevention measures are in place.
• Oversee the development, implementation, and maintenance of the company's Business Continuity Plan (BCP), ensuring preparedness for business disruptions. Coordinate testing, updates, and employee training to maintain effective response strategies.
• Manage and supervise the Administration Staff

Qualifications:

Education/Training

• Bachelor’s degree
• Minimum of 15+ years of progressively responsible experience, with a proven track record in a HR management role.
• SPHR or SHRM-SCP designation

Knowledge/Experience

• In-depth knowledge of HR functions including employee relations, benefits administration, talent acquisition, compensation, training, and legal compliance.
• Experience in risk management, including business insurance coverages and claims handling (commercial, auto, umbrella liability, marine cargo, D&O, EPL, fiduciary liability, etc.).
• Familiarity with safety programs, including IIPP and WVPP, and contingency planning (evacuation drills, business continuity, etc.).

Skills

• Experience with HRIS, payroll systems, on-line benefits systems, ATS, web-based Learning Management System (LMS), and behavioral assessment resources
• Bilingual (English/Japanese) proficiency, required
• Excellent customer service skills
• Proficient with MS Office and Google applications
• Excellent written and verbal communication skills and presentation skills
• Strategic thinker with strong problem-solving and analytical skills.
• Ability to thrive in a fast-paced environment, managing multiple projects simultaneously.
• Proven management leadership skills with a hands-on approach when needed
• Strong interpersonal and relationship-building skills
• Demonstrated ability to maintain confidentiality and work comfortably within diverse populations.

Physical Requirements/Other

• Must be able to travel
• Must have a valid driver’s license
• Must be able sit and/or stand for long periods of time, and work on a computer for extended periods and occasionally lift up to 24 pounds, as needed.