Director of Housekeeping - The Virginian Golf Club Inc

Welcome to The Nicewonder Inn, where exceptional hospitality meets unparalleled employee benefits! As a valued member of our team, you'll enjoy exclusive perks that make working with us an experience like no other. Picture this: not only do you get to be a part of a dynamic and friendly work environment, but you also have the opportunity to take advantage of our unbeatable employee discounted rooms at our luxurious hotel. Your future at The Nicewonder Inn comes with the added security of a 401k matching program, ensuring your financial well-being with a generous match of up to 4%. But that's not all – we care about your health and wellness, offering comprehensive packages that include health, dental, and vision insurance. Worried about the unexpected? Fear not, as we've got you covered with short-term disability benefits.

And for our salaried employees, there's an extra touch of luxury – a complimentary membership to our exclusive country club! Imagine having access to our on-site gym and seasonal pool, providing you with the perfect oasis to unwind after a rewarding day at work. At The Nicewonder Inn, we believe that a happy and healthy team is the key to success, and our exceptional benefits package, including this exclusive country club membership, reflects our commitment to making this the best workplace ever. Join us and embark on a journey where your professional growth is as important as your well-being!

Here at The Inn at Nicewonder Farm & Vineyard, we consider ourself the hidden gem of the Virginia Highlands. Gorgeous views, award-winning wines, and elevated Appalachian cuisine.

The Inn at Nicewonder Farm & Vineyards is a 28 room, luxurious and inviting mountain oasis in the heart of the Virginia Highlands, set on over 400 acres of hillside scenery, and is inviting from every angle. Guests can come and enjoy the comfort food delights at Hickory, Fine Dining, our luxurious rooms, and a number of delicious wines to choose from at The Tasting Room.

Come and join our extraordinary team at The Nicewonder Inn, where a supportive work environment and exciting opportunities await you!

Director of Housekeeping

Responsibilities:

1. Lead and manage the housekeeping team, including hiring, training, scheduling, and performance management.
2. Develop and implement housekeeping standards and procedures to ensure cleanliness, order, and safety throughout the hotel.
3. Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance with standards.
4. Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper maintenance.
5. Collaborate with other departments, such as front office and maintenance, to coordinate housekeeping activities and address guest requests or issues.
6. Monitor and analyze housekeeping performance metrics, such as room cleanliness scores and guest satisfaction ratings, and take corrective actions as needed.
7. Implement eco-friendly practices and initiatives to minimize environmental impact and reduce resource consumption.
8. Stay current on industry trends, best practices, and technologies related to housekeeping operations.
9. Ensure compliance with health, safety, and sanitation regulations and standards.
10. Foster a positive and inclusive work environment, promoting teamwork, collaboration, and professional development among housekeeping staff.

Qualifications:

• Bachelor’s degree in Hospitality Management or related field preferred.
• Minimum of 5 years of experience in housekeeping management, preferably in a luxury hotel environment.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Detail-oriented and proactive approach to problem-solving.
• Knowledge of cleaning techniques, products, and equipment.
• Familiarity with health, safety, and sanitation regulations.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Proficiency in Microsoft Office suite and housekeeping management software.
• Certification in housekeeping management or related field is a plus.