Director of Finance and Operations - Crossroads Talent Solutions

Founded in 2014, Crossroads capabilities are Program Management, Recruiting & Staffing, Administrative, Human Resources, and Paralegal Support. Crossroads is built upon the foundation of our four basic principles – Honor, Integrity, Dedication, and Respect. Our core competency is serving our customers by providing professional and administrative services support to help them successfully accomplish their mission.

Overview

Crossroads is seeking a highly skilled, driven individual to serve as the Director of Finance and Operations for one of our clients. In the past 30 years, life has improved for people with Down syndrome. Many enjoy an increased lifespan, benefit from early intervention therapies, inclusion in school and community, and realize new opportunities for independence.  The last 10 years have seen a significant increase in momentum in Down syndrome research. But many of the community's medical and therapeutic needs continue to go unmet.

Function of the Position:

The Director of Finance and Operations is a newly-established position that reports to the CEO and is responsible for the timely and efficient conduct of finance and operations in the organization.  

She/he will also work with department heads, managers, and the CEO to budget for and monitor financial performance current programs and will develop cost projections and financial analyses of new business opportunities. The Director will be responsible for financial statements, will provide regular financial updates to the CEO, the Finance Committee and the Board, and will lead efforts to achieve continuous improvement in financial reporting and decision-making, and in operational excellence.

Roles and Responsibilities:

Financial oversight:

• Works independently, as well as with department heads and CEO to conduct financial and operating reviews of programs, budget new initiatives, and ensure the financial integrity of the organization, which may include staffing analysis, and financial and non-financial metrics.
• Consults and partners with program and department heads to provide value-added financial advice to assist in effective management of departments and programs.
• Conducts ongoing financial oversight and review of departments and programs.
• Develops financial and operational analyses, including prospective and retrospective financial analyses, what-if scenarios, new project scenarios, and other quantitative tools leading to go/no go recommendations of new business opportunities or expansion of existing programs.
• Participates in the annual strategic planning process as a member of strategic planning teams to provide value-added financial advice and analysis consistent with the organization's long-term financial needs.
• Provides significant budget support to departments including analysis and advice for the department head      during the budget process and throughout the year.
• Performs other related duties as assigned by the CEO or the Finance Committee.

Accounting and Reporting:

• Oversees the activities and performance of the external CPA firm, including account payables and receivables, and compliance with policies and procedures.  
• Establishes and maintains effective controls (internal and external with CPA firm personnel).
• Assures timely and accurate monthly and annual financial statements are prepared by the external CPA firm for the organization.
• Assures that CPA firm has bank reconciliations, and all accounts properly maintained, analyzed, and reconciled on a monthly basis with all issues reviewed and resolved timely.
• Works with outside audit staff and CPA firm to ensure proper US GAAP reporting.
• Collects, prepares and reports accurate data for use by the external CPA firm for preparation of all tax returns.
• Provides information to the external CPA firm for grant accounting and ensuring compliance reporting.
• Reviews relevant contracts and agreements with the external CPA firm to determine proper accounting treatment.

HR administration, with input from external HR Consultants when needed:

• Coordinates and oversees payroll preparation and payroll tax reporting by the external CPA firm.   
• Oversees HR operations, such as payroll and related compliance requirements in terms of files, benefits, policies and procedures.   

• Oversees recruitment, onboarding, and offboarding with support of HR employee management software and external HR consultant, including assuring proper authorization and accurate documentation in all HR and related systems. Supports hiring managers with talent acquisition processes. 
• Coordinates more complex HR matters with external support from senior HR consultant and/or other partners, e.g., benefits brokers, outside legal counsel, etc.

• Provides support to the CEO for on-site and remote employee culture initiatives.

• Support external consultants and CEO with efforts to manage the organization's employee performance programs.  

IT operations:

• Manages external IT contractor, as well as vendors, and other related services
• Serves as conduit between employees, IT staff or outsourced IT support resource to resolve escalated IT issues if/when applicable.

Compliance

• Manages and supports contractors to assure mandatory filings are accurate and timely; ensures that active non-profit status is maintained, timely filing of state solicitations and state annual reports are accurate and timely, and all business risk is managed effectively with applicable insurance policies.

Minimum Requirements:

• Bachelor's degree in accounting, finance, business administration or related field (CPA or MBA preferred).
• Eight+ years of accounting, finance, and operations roles, including at least several years in non-profit organizations; experience monitoring budgets and working in an organization with multiple and diverse products and programs.
• Ability to manage infrastructure operations including HR, IT, compliance, and organizational management.
• This is primarily a remote position, but the candidate is required to come to the office in Woburn, MA once a week to attend to operational responsibilities.

Key Areas of Expertise:

• Extensive experience managing internal and external reporting and setting up financial
• Proven ability in partnering with senior management to improve operational decision-making through decision-support metrics.
• Extensive internal control experience – ability to implement best practices in internal controls.
• Excellent communication, analytic, and interpersonal skills.
• Skill with QuickBooks or related financial system; SharePoint, and Microsoft Office.
• Database management experience (e.g., Salesforce) a bonus.

Leadership and performance qualities:

• Well-organized, energetic, self-directed worker who welcomes accountability and embraces problem-solving.
• Credible, authentic, and ethical leader with proven track record of achieving results.
• Team player with the ability to successfully interface at all levels internally and externally.
• Strategic thinker who is motivated by the pursuit of a mission and overall organizational success.

Veterans are encouraged to apply.

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Equal Opportunity Employer/Veteran/Disabled