DIRECTOR OF DINING SERVICES - Compass Group, North America

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.


We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.




Job Summary



RELOCATION ASSISTANCE AVAILABLE


Chartwells Higher Education is seeking a dynamic and visionary Food Service Director to lead the daily operations of Penland Dining Hall, a bustling, high-volume residential dining facility at Baylor University in Waco, TX. This is more than just a role-it’s an opportunity to craft memorable dining experiences for the vibrant Baylor community, blending operational excellence with a passion for culinary innovation and exceptional customer service.


As the Director, you will spearhead efforts to deliver top-tier food quality, exceed customer expectations, and achieve financial goals while championing the values of Baylor University and Chartwells. This is your chance to make a lasting impact on campus life while joining a team that thrives on creativity, collaboration, and excellence.


Why Baylor University and Waco, TX?

Baylor University, a nationally ranked Christian university and a leader in research and innovation, is at the heart of Waco-a city that offers a unique blend of Southern charm, cultural vibrancy, and a thriving economy. Waco is home to the Magnolia Market, the picturesque Brazos River, and a rapidly growing food and arts scene, making it an ideal place to live, work, and enjoy life.


Key Responsibilities:

Operational Leadership: Ensure smooth daily operations with a focus on exceptional service delivery.

Team Management: Lead, mentor, and inspire a high-performing team of managers, supervisors, and food service staff.

HR Functions: Oversee recruitment, training, and employee development while fostering a supportive and inclusive workplace.

Client & Customer Satisfaction: Consistently exceed expectations in food quality and service for students, faculty, and visitors.

Financial Oversight: Strategically manage food and labor costs to achieve and exceed financial goals.

Quality Assurance: Uphold the highest standards of sanitation, safety, and compliance.

Culinary Excellence: Partner with culinary teams to deliver innovative, nutritious, and diverse meal options.

Innovation & Program Implementation: Collaborate with marketing and culinary teams to launch new programs that elevate the dining experience.

Additional Duties: Adapt to evolving needs, contributing to the overall success of the dining program.



Preferred Qualifications:



+ B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred


+ Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control


+ Strong knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation


+ Previous P&L accountability or contract-managed service experience is desirable


+ Strong supervisory, leadership, management and coaching skills


+ Strong communication skills, both written and verbal


+ Ability to communicate on various levels to include management, client, customer and associate levels


+ Excellent financial, budgetary, accounting and computational skills


+ Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet


+ ServSafe® Certified




Join us in redefining campus dining at one of the nation's most inspiring universities in a city that feels like home.








Apply to Chartwells Higher Education today!


Chartwells Higher Education is a member of Compass Group USA


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)





Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.


Applications are accepted on an ongoing basis.


Chartwells Higher Ed maintains a drug-free workplace.


Associates at Chartwells Higher Ed are offered many fantastic benefits.



+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Paid Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)



Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf) for paid time off benefits information


Req ID: 1379960


Chartwells Higher Education


JESSICA BARRICK


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