Director of Data Services - Humane Society of Missouri

The Humane Society of Missouri is looking for a uniquely qualified person to be our Director of Data Services. You will oversee the data strategy and analytics initiatives for the Humane Society of Missouri's fundraising efforts. This role involves leading a team of three data services personnel in a high-volume transactional environment, ensuring the integrity and security of our data infrastructure, and driving data-driven decision-making across the organization.

Why Join Us?

This is a great opportunity to join one of the largest animal welfare organizations in the U.S. Since 1870, the Humane Society of Missouri has been dedicated to second chances. We provide a safe and caring haven to all animals in need - large and small - that have been abused, neglected, or abandoned. Our mission is to end the cycle of abuse and pet overpopulation through our rescue and investigation efforts, spay/neuter programs, and educational classes. We are committed to creating lasting relationships between people and animals through our adoption and shelter pet behavior programs and by making available world-class veterinary care.

What You'll Do:

• Leadership and Team Management
  • Supervise and mentor a team of three data services personnel.
  • Work closely with Special Projects Manager
  • Foster a collaborative and supportive team environment.
  • Manage competing deadlines and projects effectively.
• Data Strategy and Management
  • Develop and implement data management strategies to support the organization's goals.
  • Oversee the use and integration of data platforms including RE NXT, MailChimp, Omatic, Fundraise Up, Microsoft Suite, Trello, and Basecamp.
  • Ensure data accuracy, integrity, and security across all platforms.
• Transaction Management
  • Oversee the entry, acknowledgment, and reconciliation of 50,000 gift transactions annually.
  • Ensure timely and accurate processing of all transactions.
• Analytics and Reporting:
  • Lead the development of metrics and performance review processes.
  • Provide strategic insights through data analysis and reporting.
  • Oversee the creation and management of requests, queries, lists, and reports for various campaigns across departments.
• System Optimization and Integration
  • Optimize data workflows and processes to improve efficiency.
  • Integrate data from various sources to provide comprehensive insights.
  • Stay updated with the latest trends and best practices in data management and analytics.
• Collaboration and Thought Partnership
  • Act as a thought partner and collaborator with senior leadership.
  • Participate in strategic planning and decision-making processes.
  • Build and maintain strong relationships with internal and external stakeholders.

Who We're Looking For:

• Bachelor's degree in Data Science, Information Technology, Business Administration, or a related field. Master's degree preferred.
• Minimum of 10 years of experience with Blackbaud and RE NXT.
• Proven experience in data management, analytics, and reporting.
• Strong leadership and team-building skills.
• Excellent project management and organizational skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Proficiency in using data platforms such as RE NXT, MailChimp, Omatic, Fundraise Up, Microsoft Suite, Trello, and Basecamp.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

What We Offer:

• Medical, Dental, and Vision insurance
• Short-term disability
• Long-term disability (100% employer-paid)
• Retirement Savings Plan
• Employee Assistance Program
• Paid time off, including vacation, sick, and holiday pay

Employee Perks (after 90 days):

• 40% off veterinary services
• 15% off prescription diets
• $50 off adoptions at HSMO
• 10% off gift shop purchases