Director of Community Relations (Sales) - Epic Healthcare

Now Hiring: Director of Community Relations

Position Overview:

This position requires discretion and judgment while evaluating possible residents and determining whether the candidate will be a good match for the neighborhood. The Director of Community Relations has the authority to bind the company in matters of resident agreements, is responsible for maintaining a desired census, communicating with family members regarding financial matters, communicating and interacting with the outside community, conducting marketing programs, planning and implementing marketing events, designing and creating marketing brochures, speaking before groups, assisting with family issues and resolutions, working with This individual will also be responsible for supervising the concierge crew. 

Responsibilities:

• Analyze data, provide competitive analysis information and provide consultation, advice, and recommendations regarding market rates
• Develop long-range and short-range marketing plans, establish goals and objectives
• Interview, assess, and determine if applicants are appropriate candidates for the community
• Handle financial arrangements related to admissions and acquire necessary information and documentation
• Conduct tours of the community and grounds for potential residents, families, and outside community, and representatives from placement agencies and organizations
• Plan and implement marketing events
• Design, create, and fulfill the advertising needs of the community
• Act as a liaison with discharge planners
• Lecture before groups relative to health-care services available
• Participate in quality assurance programs

Qualifications:

• Bachelor's degree in healthcare administration, public relations, or related field (Master's preferred).
• Proven leadership experience in healthcare administration, preferably in assisted living or long-term care.
• Excellent communication and interpersonal skills.
• Awareness of senior living community resources and needs, awareness of senior living services and cost structures, knowledge of related services available throughout the surrounding neighborhood, and awareness of the competition and their rates. 
• Passion for providing high-quality care to seniors and promoting a positive community.

Why Join Us:

• Opportunity to lead a dedicated team and make a meaningful impact on the lives of residents.
• Competitive compensation and benefits package.
• Supportive and collaborative work environment.