Director of Community Outreaach and Membership - JCCs of North America

Director of Community Outreaach and Membership
Suffolk Y JCC
74 Hauppauge Rd
Commack, NY 11725

To apply, please send cover letter and resume to Caitlin Rodney at CRodney@syjcc.org

The Suffolk Y JCC Your Communitys Community Center, is looking for a Director of Community Outreach and Membership!

We offer a competitive salary with a top tier benefits package. Employees at the Suffolk Y JCC receive a pension plan, medical insurance, life insurance, long term and short term disability, 403b plan, flexible hours and holiday pay. We also offer a generous amount of vacation, sick and personal time. Free membership and access to our fitness center and Olympic size swimming pool are also just a few of the other perks for all employees.

The SYJCC has been strengthening and enriching the Suffolk County community through social, recreational and educational programs for the past 40 years through a Jewish caring model. We are proud to help our neighbors learn, grow & thrive through programs focused on youth development, healthy living, and social responsibility.

Summary:

This position is responsible for engaging all aspects of the community with the goal of increasing membership.

Essential Responsibilities:

• Engages in tasks leading to membership growth and retention
• Maintain membership database, ensuring critical information is available and current
• Providing support for annual campaigns, special events, and other initiatives
• Builds authentic internal and external relationships designed to optimize service delivery that addresses members needs and encourages entities and/or individuals to become members
• Ensures excellent customer service to the membership base, and exemplary relationships with members, volunteers, community organizations, and local businesses
• Assist the support teams day-to-day operations, answering questions, and providing help where necessary
• Perform administrative and office tasks including billing in support of the membership department
• Function as a liaison between program staff, members, and the community
• Assist new and renewing members with payment and receipts
• Assist members with online registration and general account set-up
• Performs functions required to conduct Reception Desk and Customer Service duties
• Required to work a flexible schedule to cover for emergency absences and vacations
• Work weekends and evenings as needed for community networking purposes, and to represent the agency at community events

Knowledge and Skills:

• Ability to effectively communicate, both orally and in writing
• Ability to focus and perform work efficiently
• Detail oriented with the ability to multi-task
• Basic knowledge of Jewish values and holidays

$55,000 - $65,000

The Suffolk Y JCc is a social service agency concerned with individual growth through meaningful group experiences. The JCC serves as a common meeting place for the entire Jewish community. It cooperates with all groups concerned with enriching and enhancing Jewish communal life. The JCC also works with civic leaders who wish to advance the welfare of the community and further the deomcratic way of life. The JCC has an open membership policy and admits members and participants of any race, color, national and ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to participants at the JCC. It does not discriminate on the basis of race, color, national or ethnic origin in administration of the educational policies, admission policies, scholarship, and athletic or other JCC administered programs.