Director of Clinical Operations - HCA Healthcare

Description

Introduction

Want to join a team of daring managers who care without reservations or limits? Our St. David's Round Rock Medical Center team is looking for a(an) Director of Clinical Operations. HCA Healthcare is an advanced healthcare network that has committed up to $300 million to our incredible team members over the course of three years.

Benefits

St. David's Round Rock Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Director of Clinical Operations and be a part of the innovation of ideas.

Job Summary and Qualifications

The Director ensures high-quality, patient-centered care through oversight of the overall function and staffing of the unit(s)/department(s) in addition to forecasting, planning, and budget monitoring. The Director fosters a culture of accountability and collaboration and supports the development and implementation of strategies, policies, and procedures in support of facility objectives. You will cultivate a superior clinical identity by identifying and implementing evidence-based practices to advance patient safety and quality outcomes. Ensure adherence to standards of care.

• You will manage variation in clinical practice to improve efficiency, effectiveness, and cost. 
• You will ensure a culture of accountability and transparency in the provision of care. 
• You will stay abreast of internal/external benchmarks, accreditations, and designations and actively pursues efforts to achieve. 
• You will stay abreast of legal and regulatory standards and ensures compliance. Develop and implement policies, procedures, and practices in compliance with all legal/regulatory standards. 
• You will ensure equipment maintenance is performed regularly and according to regulatory and/or accreditation standards. 
• You will ensure efficient patient throughput and delivery of high-quality, patient-centered care through volume forecasting, patient flow coordination, and admission/discharge planning. 
• You will develop care coordination policies and procedures to promote improved quality, safety, and efficiency in care. Foster interdisciplinary communication and collaboration within and across departments and ensure staff with appropriate clinical competencies are assigned to meet patient care needs. 
• You will direct nursing practice and unit operations. Develops policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated. 
• You will provide leadership in attaining and sustaining an unparalleled patient experience. 
• You will instill accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader. 
• You will leverage various feedback mechanisms to benchmark performance and identify opportunities to improve customer/patient satisfaction. Develop and implement strategies to elevate the patient experience. 
• You will provide leadership to execute a strategic roadmap designed to enhance patient experience and achieve optimal outcomes. 
• You will collaborate with subject matter experts and patient experience leaders to ensure compliance with evidence-based practices that enhance patient experience and customer service. 
• You will foster a culture that inspires commitment to the vision/mission/values of the organization. Ensure employees are recognized, valued, and supported. Develop and implement strategies to elevate employee engagement.
• You will identify development opportunities or training needs of individual employees and teams. Provide coaching, feedback, and training to improve performance. 
• You will build a competitively superior organization through attracting, developing, engaging, and retaining talent. Ensure people with the right skills and motivations are in the right role, at the right time, to meet business needs. 
• You will collaborate with administrative team and physicians to enhance existing services or develop new service offerings. 
• You will identify opportunities for expansion or development of new services and product lines to promote growth. Identify stakeholder engagement strategies, technology advances, and other opportunities to drive differentiation and increase volume. 
• You will participate in the annual budget process, including input into department revenue and expense forecasts, staffing, and supply and equipment needs. Monitor department budget performance; identify trends and evaluate variances in relation to established budget. Develop and implement actions to address performance gaps. 
• You will ensure effective labor management, including position control, scheduling excellence, productivity management, and premium pay utilization. Maintains staffing to ensure appropriate patient care. 
• You will manage operating expenses, including the utilization of supplies and equipment. You will identify cost reduction opportunities and implements actions to achieve savings. 

What qualifications you will need:

• Bachelor’s Degree or other approved education plan required 
• Bachelor’s Degree in Nursing Preferred 
• Master’s Degree Preferred 
• 1+ years experience in healthcare required 
• 1+ years experience in leadership role required 

• Registered Nurse

St. David’s Round Rock Medical Center is a 200+ bed acute-care facility located north of Austin, Texas. This comprehensive medical center features the only hybrid operating room in the county, a 24-hour emergency department with a Level II trauma center, and leading-edge cardiac care through the Heart Hospital of Austin at St. David’s Round Rock. Patients may also receive care related to rehabilitation services, women’s services, cancer care, neurology, joint replacement and orthotics, and more when visiting this facility.

St. David’s Round Rock Medical Center is part of St. David’s HealthCare, which is one of the largest healthcare systems in Texas and the third-largest employer in the Austin area. St. David’s HealthCare was formed through a unique partnership between HCA Healthcare and two local non-profits — St. David’s Foundation and Georgetown Health Foundation.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Unlock your potential with a leading healthcare provider dedicated to its patients, colleagues and communities. Help guide our team as a(an) Director of Clinical Operations and help us improve more lives in more ways.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.