Director of Admissions and Community Marketing - Fallsview Rehabilitation & Nursing

Fallsview Rehab & Nursing is looking for an Director of Admissions and Community Marketingto join our incredible team! 

We're not just a workplace; we're a community driven by excellence. We take immense pride in what sets us apart - our exceptional leadership, a warm and friendly work environment, and a reputation that we've worked hard to earn. If you're ready for a rewarding career experience, your journey begins here! 

Shift Hours: 

Benefits: 

• Competitive wages based on experience  
• Daily pay option available 
• Generous paid time off (PTO) package 
• Medical, Dental and Vision insurance  
• Supplemental disability and life insurance options available 
• Flexible Spending Account 
• 401k available 
• Career advancement opportunities / tuition reimbursement 
• Complementary uniform  
• Friendly work environment 
• Referral bonus 

Responsibilities: 

• Respond to inquiry calls from hospital discharge planners, families, and other referral sources. 
• Conduct facility tours. 
• Manage the admission process by maintaining updated bed availability and facility services information at all times. 
• Manage the inquiry process professionally, timely and with appropriate follow-up. 
• Effectively manage occupancy levels and census/premium mix enhancement. 
• Understand census, quality mix and bed management needs of the facility. 
• Process admissions paperwork, ensure appropriate payor source, etc. and obtain signatures from residents or responsible parties prior to each admission.  
• Communicate special needs of new admits staffing to facilitate a smooth transition. 
• Alert appropriate department supervisors and building staff of projected changes, i.e. admissions, bed changes, and discharges, by chairing daily admission meeting to discuss forthcoming changes. Utilize bed management principles. 
• Maintain a close working relationship with the Marketing Director, Director of Nursing and the Business Office Manager to ensure appropriate and efficient decisions about prospective admissions. 
• Communicate with nursing and housekeeping about appropriate room and bed selection once admissions determinations are made, 
• Assist Marketing Director with maintaining the Referral Management System database as a sales management tool. 
• Maintain a waiting list in compliance with state and federal guidelines. 
• Maintain a working knowledge of Federal and State regulations and reimbursement (Managed Care, Medicare, and Medicaid). 
• Provide assistance with new Employee orientation regarding the marketing and admissions process. 
• Maintain a strong working knowledge of managed care referral processes. 
• Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.