Director, Marketing Operations & Technology - Empower Pharmacy

Position Summary:

This is an on-site role in Houston, TX.

 

As the Director of Marketing Operations and Technology at Empower, you play a pivotal role in shaping the future of marketing by integrating cutting-edge technology with strategic initiatives. Reporting directly to the Chief Sales & Marketing Officer, you will drive the development and implementation of our advanced marketing technology stack. Your expertise will empower us to leverage innovative tools and processes that amplify our marketing efficiency and effectiveness.

 

Your leadership extends beyond technology management; it inspires a team committed to pioneering transformative marketing strategies. This role is crafted for a visionary leader who thrives on utilizing technology to magnify marketing success, boost customer engagement, and deliver superior business outcomes.

 

Embark on a journey of strategic innovation where your leadership will push the boundaries of what's possible in marketing technology, enhancing Empower's capacity to deliver unparalleled value to our customers and sustaining an ecosystem of relentless innovation and growth.

Duties and Responsibilities:

• Develops and executes a comprehensive strategy for our technology stack, encompassing Salesforce, Marketing Cloud, and other integrated technologies.
• Leads the implementation of large-scale technology projects, ensuring alignment with organizational objectives and timelines.
• Collaborates with cross-functional teams to integrate marketing technology solutions and streamline operational processes.
• Serves as a Salesforce subject matter expert, driving adoption and optimization initiatives across the organization.
• Oversees the management of web assets, internal marketing requests, and other technology platforms, ensuring alignment with brand standards and objectives.
• Leads the Analytics Salesforce Coordinator in the development and execution of data-driven insights and reporting strategies.
• Directs the Project Coordinator in managing project timelines, resources, and deliverables to ensure successful project outcomes.
• Drives innovation and creativity in the deployment of technology solutions, leveraging resources effectively to launch impactful initiatives.
• Monitors and evaluates the performance of marketing technology initiatives, leveraging analytics and feedback to drive continuous improvement.
• Fosters a culture of collaboration, creativity, and resourcefulness within the marketing operations and technology team.
• Fosters a creative and collaborative work environment, encouraging teamwork, professional growth, and knowledge sharing among team members.
• Monitors and evaluates employee performance. Provides feedback, as necessary.
• Partners with department leadership to evaluate headcount needs.
• Performs other duties as assigned.

 

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the work day and frequently use their hands and fingers to handle or feel  in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

Knowledge and Skills:

• Proven expertise in developing and executing comprehensive technology strategies within marketing departments.
• Demonstrated success in leading large-scale technology implementations and driving adoption across an organization.
• Strong understanding of marketing technology platforms, with proficiency in Salesforce, Marketing Cloud, and other integrated tools.
• Strategic thinker with a track record of leveraging technology to drive business growth and efficiency.
• Knowledge of data analytics and reporting tools to evaluate performance and drive continuous improvement.

 

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and other accountable to meet commitment.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Experience and Qualifications:

• Bachelor's degree in Marketing, Business Administration, Information Technology, or related field.
• Minimum of 8-12 years of experience in marketing operations, technology management, or related roles.
• Experience managing teams and fostering a culture of innovation and collaboration.

Benefits:

• No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
• Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
• Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
• Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
• Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
• Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
• FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
• 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
• Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
• Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.

 

Additional Voluntary Benefits

• Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
• Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
• Critical Illness: Protect your finances from the expenses of a serious health issue.
• Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
• Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
• Legal Services: Access professional legal assistance to address concerns confidently.
• Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
• Pet Insurance: Care for your furry family members with our pet insurance coverage.
• Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.