Director, Lead to Order Global Process Owner - Pure Storage

Company Overview:

BE PART OF BUILDING THE FUTURE.

 

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse?

 

The answer is data—all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions.

 

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score that is the highest in the industry
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 6,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

Position Overview:

We strive to hire the best and brightest people, who excel in a cutting-edge, fast-paced, collaborative, and transparent environments.  We are seeking an enthusiastic individual to solve real-world problems while making work an enjoyable experience. The Director of Lead to Order Global Process Owner will be a key member of the Integrated Operations team and will report directly to the Director of IOPS Strategy, Business Intelligence and Analytics. 

 

As a top candidate, you should have a desire to learn and analyze end to end process flow of: setting marketing targets, qualifying leads, sales process, quoting, negotiations and order. The ideal candidate will have a background in Hardware, Software and SaaS business models. They will posses strong leadership and managerial skills and will interact cross-functionally with multiple business owners and be part of the COO leadership.

Responsibilities:

Leadership & Process Excellence

• Your Leadership style should be one of collaboration, partnership, and inclusions. 
• Align people and resources, establishing high standards of performance and creating a climate of mutual accountability that delivers expected business results. 
• An empowering leader who can picture and articulate what needs to be accomplished and how to separate or combine tasks into efficient workflows for scalability.
• Process management excellence – Resourceful in creating or fine tuning the processes necessary to complete the work along with the ability to organize people and activities. 
• Ability to capture the end-to-end process and determine areas of improvement, automation and refinement to allow for ability to grow and scale.
• Exceptional problem solver – uses rigorous logic and methods to solve problems and is excellent at honest analysis. Doesn’t stop at first answers, rather strive to seek the correct answer.
• Strong business acumen – can identify risk and opportunity.
• An efficient multi-tasker – can marshal resources and orchestrate multiple activities at once to accomplish their goal.
• Proven ability to deliver and drive to results in measurable and defined ways.
• Challenge existing norms or courses of action, facilitating fully informed decision-making. Help institute balanced decision-making, driving the business to identify both risks and opportunities 
• Deliver results through teamwork and become a trusted business partner. Work effectively across teams including Marketing, Sales, Sales operations, partner operations, finance, product and IT. 

Lead to Order Global Process Owner

Existing end to end flow

• Collaborate with Lead to Order business owners to understand and document existing end to end policy, process and system flow for the various GTM  streams. 
• Maintain and update end to end flow, highlighting cross functional roles and responsibilities, interdependencies, hand offs, control points, system integrations.

Process Optimization

• Ability to identify gaps, areas of improvement in efficiency and redundancies to enable function to scale.
• Provide recommendations and proposals to eliminate unnecessary complexities, standardize core processes and eliminate low value work.
• Align cross functional responsibilities, accountability and reduce silos.
• Provide recommendations to leverage technology such as ERP, data standards, analytics, and reporting.
• Perform benchmarking analyses of best in class and cost benefit analyses of proposed solutioning over policy, process, and system.
• Provide detailed process, policy and system recommendations, implementation planning, design and tracking of opportunity road map.  
• Partner with business owners, Internal Audit and External Auditors through the year to tackle top initiatives, any issues identified, and remediation plans.

Automation

• Provide assessments and recommendation of automation of manual process and high touch areas.  
• Assist the Lead to Order process owners to fulfill their role and deliverables  for digitization project
• Represent the Lead to Order functions in project and system designs when needed.  

Project Initiatives

• Project manage and provide requirements for the Lead to Order function in designated projects and system implementations. 
• Coordinate and track end to end testing plans, execution, and results. 
• Provide enablement and training for policy, process, and system enhancements.
• Provide executive readouts on project proposals, plans, status, and execution. 

Qualifications:

• Bachelor’s degree in Industrial Engineering, Economics, or Finance.
• 15 plus years of relevent experience 
• Lean Six Sigma certification or equivalent
• Experience growing the maturity of the processes within the Sales and/or Lead to Order sub-process.
• Experience with a high-growth and fast-paced company, ideally in the Software and Hardware industry.
• Experience with multiple business models such as SaaS, on-premise licenses, hardware and services.
• Great interpersonal skills to collaborate with different individuals across the organization.
• Ability to collaborate and partner with all levels of management and be able to relate to their needs and perspectives.
• Excellent written and verbal communication skills.
• Ability to coordinate and prioritize multiple tasks in a deadline-driven environment.
• Great organization skills, to be able to manage and prioritize several different activities in parallel.
• Ability to roll-up sleeves and work with team members in a hands-on management capacity as required.
• Experience working with ERP systems including NetSuite, SAP and SFDC. Ability to create reports and dashboards is a plus. 

 

You will be based in Santa Clara, CA. As this is an office-centric role, you are expected to be present in the office for 3 days a week. As outlined in Pure's Hybrid Work Policy, there will be variations over periods of time, depending on business need.

Pay Range:USD $0.00 - USD $0.00 /Yr.Pay Transparency Statement:

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity.

 

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events—check out purebenefits.com for more information.

 

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

BE YOU—CORPORATE CLONES NEED NOT APPLY:

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

 

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

 

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

 

PURE IS COMMITTED TO EQUALITY.

 

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

 

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

 

If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

 

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

 

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.

 

DEEMED EXPORT LICENSE NOTICE.

 

Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.