Director, Inside Sales - HCM - Paychex

About Us:

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview:

Inside Sales Director (ISD) sets and supports development of the strategic and reinforces Inside Sales ambitions with functions and field sales leaders. This position focuses on directly leading the Inside Sales Manager team while owning the business plan, incl. headcount. The Director manages cross-functional relationships and is accountable for org culture. This role covers HCM products in the Core Sales, Human Resource Service Sales, and Major Market Sales organizations but can refer to other business units. As an ISD, you will have the opportunity to build out and scale Inside Sales teams across Paychex, and across the US. 

Responsibilities:

• Lead new HCM Inside Sales organization, along with developing and executing an organizational strategy that effectively covers customer segments aligned to the go-to-market design.
• Provide leadership for the day-to-day operations of Inside Sales to execute the charter, achieve key performance indicators while maintaining alignment on the company’s longer-term strategic goals. Accountable to overall performance management and employee development program for Inside Sales.
• Set and support development of the strategic vision and reinforce Inside Sales ambitions with functions and field sales leaders. Own the business plan to scale Inside Sales and establish success KPIs; own headcount, revenue and cost targets and annual plan
• Provide direction and leadership to direct line resources while also providing guidance to dotted line functions to operate as an integrated go-to-market inside function. Collaborate with HCM sales leaders to develop a comprehensive sales coverage approach that provides the right levels of support to our customers and prospects.
• Responsible for the development of an effective process for the recruitment, selection and on-boarding of new Inside Sales team members. Responsible for establishing and cultivating the culture for high performance teams. Oversee and be accountable for organizational culture.
• Participate in territory planning, account segmentation and allocation to maximize sales resources. Drive and inspect operational processes and compliance with key sales tools to document the sales process, the forecast, lead dispositioning, activities with strong data integrity.
• Continuously define and refine the key sales processes that can be consistently operationalized and create a clear execution plan that allows the company to exceed business targets and scale.
• Define and optimize metrics, measures, and data infrastructure in partnership with the Finance team.
• Proactively leverages and adapts new technology in the selling motion. Engage enablers to Inside Sales including IT stack, training, lead process.
• Build new relationships, customer partnerships.
• Collaborates with the Sales Enablement team to develop a plan to on board new inside talent and continuously refresh the Inside Sales on solutions, industry knowledge, technical skills and sales skills.

Qualifications:Live the Paychex Values:

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

What's in it for you?:

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Equal Opportunity Employer:

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.