Director Field Recruiting - Help at Home

Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 50,000 compassionate caregivers across 12 states. We’re looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you.

Job Summary:

The Director, Field Recruiting will be instrumental in helping Help at Home expand the great care we provide to our clients. This position reports directly into the Field Recruitment Leader and is part of the overall Field Operations Team. This role is responsible for managing the Field Talent Acquisition initiatives that support the full life cycle recruitment of our caregivers, branch administration and field management positions. The Director will be a strategic business partner and will design and execute innovative recruitment strategies, especially focused on passive talent.

Duties/Responsibilities:

• Create and implement staffing models within the markets we operate in, with varying approaches based on whether support is being provided by a centralized team or through on-site branch recruitment.
• Design and build a talent pipeline across all regions and practices, including non-traditional and diverse sources.
• Drive the full-cycle recruitment process partnering with our Retail Operations Leaders, hiring managers and talent operations to define recruiting strategies to attract and hire great talent.
• Ensure that both digital marketing and grassroots recruiting efforts are executed, optimized, and expanded where needed.
• Launch and provide ongoing support for new recruiting technology and processes to better support field operations.
• Create remarkable hiring experiences for both the candidate and the hiring teams through the refinement of our internal processes and systems.
• Be a champion of Help at Home’s culture and values.
• Develop the talent team's goals around continuously refining and improving our employer brand.
• Perform other related duties as assigned.

Supervisory Responsibilities:

• Participates in the hiring and training of staff.
• Develops and mentors managers and local teams and is responsible for employee improvement.
• Conducts performance evaluations that are timely and constructive. 
• Handles discipline and termination of employees as needed and in accordance with company policy.
• Ensures all ongoing training and education requirements are completed for all CM’s and TCM’s in assigned area.

Education and Experience:

• Bachelor degree or equivalent experience.
• Eight (8) years of management experience in recruitment.
• RPO or Staffing experience a plus.

Required Skills and Abilities: 

• Proven experience leading recruitment teams specializing in high-volume, non-exempt hiring, with a heavy focus on process and recruitment marketing.
• Loves analyzing data - able to understand data and use it to drive decisions, identify bottlenecks and tell meaningful stories to our customers.
• Innovation focus – excels at finding new ways to solve problems and isn’t afraid to change courses when things aren’t working as intended.
• Understands the candidate experience is key to achieving our goals.
• An inspirational leader that consistently sets and achieves team goals by creating a positive environment with plenty of recognition for good performance.
• Ability to provide coaching and performance management.
• Can do attitude with a good sense of humor.
• Flexibility to adapt to a dynamically changing environment.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Ability to travel between assigned locations as needed.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

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