DIRECTOR - FACILITIES - Hard Rock International (USA), Inc.

Hard Rock Hotel & Casino Tejon is located less than 15 miles south of Bakersfield, on Tejon Indian tribal land in Mettler, situated at the southernmost tip of California’s Southern San Joaquin Valley and nestled near the base of the historic Grapevine mountain pass that connects Southern California to the Central Valley. This region of the San Joaquin Valley is home to one of the most productive agricultural counties in the country and is the center point of the state with access to the Central Coast and both Northern and Southern California within a couple hours’ drive. This project is the first of its kind in Kern County and will be constructed in two phases. The first phase will consist of an approximately 150,000 square foot casino featuring 3,000 slot machines, 48 table games, and multiple food and beverage venue including the renowned Hard Rock Café. Phase II will include a 400 room hotel, 2,800 seat Hard Rock Live event center, that will draw attractions like concerts, performances, and sporting events to name a few. In addition some of music’s most iconic memorabilia will be on display.

A member of the Executive Team, the Director, Facilities will be a key project manager in the opening and expansion phases of Hard Rock Tejon, and will contribute to the overall company initiatives and strategies by overseeing construction, facility maintenance, public space and grounds keeping of Hard Rock Casino Tejon. Responsible for ensuring compliance with OSHA standards and regulations, as well as state, local, and Federal ordinance. Responsible for setting goals, objectives, and action plans to ensure successful operations in assigned areas.

Essential Functions:

• Creates an atmosphere that ensures that guests make Hard Rock Tejon their choice for gaming entertainment.
• Responsible for actively hiring and retaining team members, acts as a mentor to them. 
• Ensures delivery of superior internal and external guest service with every interaction, including the Hard Rock Competencies of Business Results, Team Member Engagement and Guest Engagement for this position and responsible departments.
• Partners with the design & construction project managers to ensure infrastructure supports the operational strategy.
• Assumes management responsibility for day-to-day operations and financial activities; successfully directs departments to fulfill regulatory compliance.
• Establishes department standard, guidelines, and objectives, and maintains other administrative processes, such as budget and staffing to ensure proper planning and efficient operations of assigned areas.
• Develops reporting and monitoring systems to accomplish objectives, maintains control of assets and fulfills regulatory compliance.
• Prepares operating budgets, monitors budgetary compliance and takes action on budget variance items.
• Ensures the effective, efficient, safe and overall cleaning maintenance of facilities and public areas. Also responsible for maintenance of facilities and repair of building amenities, utilities, parking lots, exterior landscaping and interior floral/seasonal decorations, oversees and administers maintenance contracts, as well as lead all new construction projects.
• Adhere to and enforce compliance with all regulations established by the Gaming Commission, and other applicable agencies pertaining to gaming and facilities.
• Approves staffing work schedules and assures optimum development of work force to ensure that all construction and design projects are completed within designated timeframes.
• Maintains departmental cleanliness standards through inspection process throughout all assigned areas of responsibility by observing and correcting any work-related deficiencies.
• Appraises work situations; directs, delegates, schedules and organizes work crews through their leaders to accomplish all assigned job functions.
• Direct departmental resources to complete cleaning duties and maintenance/repair tasks on the facility with minimal impact on guest service.
• Oversees condition of grounds and lawn maintenance.
• Plans and supervises maintenance of the facility as well as the planting, cultivating, pruning, and caring for plants, shrubs and trees.
• Responsible for ensuring facility and grounds are aesthetically welcoming to guests.
• Participate and contribute towards the initiatives established by the Executive team.
• Monitor and maintain energy management systems.
• Instructs and supervises team members on the operation and care of exterior maintenance.
• Instructs team members on the care of equipment.
• Oversees the general cleaning of grounds and surrounding areas.  Ensures that the facility is maintained in a condition which excels in entertainment standards.
• Supervises and participates in the operation and maintenance of pumps, and in the maintenance of irrigation and drainage control systems, including wells, pumps, and automatic controls.
• Inspects facility utilities and equipment and takes action to correct problems in order to minimize potential for safety violations.
• Prepares schedules and reports as required for equipment and personnel.
• Perform work regularly and predictably.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard free work environment within area of responsibility.
• Performs all other related and compatible duties as assigned.
• Attend seminars when needed.
• Attends and participates in meetings, and follows-up as necessary.
• Performs all other duties as assigned and adheres to all Gaming Commission Regulations and departmental and operational standards. 

Qualifications:

• 5 to 7 years related education and experience in trades, project management, commercial and hospitality industries.
• Property openings, new development and construction projects experience required
• Previous experience with on-site water & sewage plants.
• Previous experience with independent electric generation/cogeneration plants.
• Minimum 3 years previous managerial experience required.
• Bachelor’s Degree in a related field preferred.
• Knowledge of construction, electrical, plumbing, heating, air, carpentry, painting, and water systems. 
• Expertise knowledge of compliance with OSHA standards and regulations.
• Must obtain and maintain valid gaming licenses.
• Must be twenty-one (21) years of age.

Ability to:

• Develop and administer goals, objectives and procedures.
• Make unpopular and/or difficult decisions which benefit the organization in the short and long term.
• Be a strategic, analytical, ethical and effective leader.
• Forecast changes in the economic climate and/or profits and react proactively.
• Select, supervise, train, and evaluate team.
• Interpret and explain policies and regulations.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships across the organization.
• Be flexible to work varying shifts and time schedules as business needs dictate.
• Spend time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume. 

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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