Director, Engineering (Financial and Labor Insights Platforms) - FedEx Corporation

About FedEx Dataworks:

Born out of FedEx, a pioneer that ships nearly 20 million packages a day and manages endless threads of information, FedEx Dataworks is an organization rooted in connecting the physical and digital sides of our network to meet today's needs and address tomorrow's challenges.

We are creating opportunities for FedEx, our customers, and the world at large by:

• Exploring and harnessing data to define and solve true problems
• Removing barriers between data sets to create new avenues of insight
• Building and iterating on solutions that generate value
• Acting as a change agent to advance curiosity and performance

At FedEx Dataworks, we are making supply chains work smarter for everyone

Job Description

The Director of Engineering leads a team of engineers that identifies and delivers value for highly complex data-driven initiatives. This role applies an intuitive and professional understanding of industry-relevant data science, analytics, and machine learning technology and frameworks to build innovative solutions leveraging the latest advancements in cloud computing. The Director works closely in collaboration with other functional areas such as decision science, product design, and enterprise teams and business partners. 

This Director will lead the development and operationalization of two transformative platforms: the Labor Insights Platform (LIP) and the Finance Insights Platform (FIP). These platforms will redefine how FedEx leverages labor and financial data to drive actionable insights, optimize decision-making, and enhance overall business performance, while maintaining the highest standards of compliance and security to protect sensitive information.

The role is responsible for full-stack product engineering, encompassing data engineering, data ingestion, model operationalization, visualization, web applications, APIs, webhooks, and other consumption patterns to support internal, external, and data science user groups. While the primary responsibility for writing code lies with the team, this is considered a manager-doer role, requiring a deep familiarity with the tech stack and details of the work. The Director will be deeply involved in code, design, and architectural reviews, as well as large-scale deployments, ensuring all processes adhere to strict compliance and security standards. 

Key responsibilities include:

• Platform Leadership: Oversee the end-to-end design, development, and scaling of LIP and FIP to establish a single source of truth for labor and financial data across the enterprise, with security and compliance embedded in all stages.
• Data Integration and Ingestion:

For LIP: Integrate enriched metadata (e.g., pay codes, job family, cost/location) from the Labor Strategy team while ensuring robust ingestion of raw employee data, maintaining data integrity and confidentiality.

For FIP: Manage the ingestion of financial datasets, such as general ledger (GL) data and operational cost metrics, from systems like Oracle and Azure, ensuring compliance with financial reporting regulations.

• Advanced Analytics Enablement: Develop frameworks that enable AI/ML-driven insights for labor and financial decision-making, ensuring alignment with broader platforms like OIP, CDP, and FIH, and safeguarding sensitive data throughout.
• Cross-Platform Collaboration: Align the outputs of LIP and FIP with operational insights (OIP) and clearance insights (CIP) platforms, creating a cohesive data ecosystem. Collaborate with stakeholders in FP&A, business partners, and the executive committee to ensure that platforms meet their strategic needs while adhering to all compliance standards.
• Security and Governance:

Ensure the development and implementation of robust security frameworks for both platforms to protect sensitive labor and financial data.

Deliver a proof-of-technology architecture to support data governance, access controls, and compliance with internal and external regulations.

• Outcome-Focused Delivery:

For LIP: Enable precise workforce planning by integrating labor data into actionable dashboards and insights, with security measures to prevent unauthorized access.

For FIP: Support critical financial forecasting, planning, and reporting outcomes, including KPI dashboards for leadership visibility, ensuring compliance with organizational and regulatory requirements.

• Technology Oversight: Leverage Microsoft Azure and Oracle ecosystems for platform development, ensuring scalability, resilience, and compliance. Establish standards for data engineering, visualization, and integration across tools like Power BI, prioritizing security at every level.

Minimum Education

Bachelor's Degree with 6 - 9 years' experience in Computer Science, Information Systems, a related quantitative field such as Engineering or Mathematics or equivalent formal training or work experience.

Minimum Experience

Extensive knowledge in data engineering and machine learning frameworks including design, development and implementation of highly complex systems and data pipelines. Extensive knowledge in Information Systems including design, development and implementation of large batch or online transaction-based systems. Strong understanding of the transportation industry, competitors, and evolving technologies. Experience providing leadership in a general planning or consulting setting. Experience as a leader or a senior member of multi-function project teams. Strong oral and written communication skills. A related advanced degree may offset the related experience requirements.

Domicile Information:

This position can be domiciled anywhere in the United States. The ability to work remotely within the United States may be available based on business need.

Preferred Qualifications: 

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the currentstarting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factorspermitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: US Monthly National Range: $14,333 - $21,500

Additional Details: Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by December 29, 2024.

FedEx Dataworks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact DataworksTalentAcquisition@corp.ds.fedex.com.