Director, Emergency Services - Atlantic Health System
Summit, NJ
About the Job
Responsible for the administrative management of the organization's emergency department. Establishes and administers policies and procedures in cooperation with inpatient department heads and administrative personnel. Ensures effective utilization of staff and departmental resources.
Reporting directly to the Chief Nursing Officer, this position is accountable for implementing the strategic plan for care delivery systems across the Medical Center, which is fully aligned to the Network Nursing strategic plan. The Director of Emergency Services assesses, plans, implements, monitors, and evaluates nursing practice and the nursing care delivery system with direct supervision of front-line leaders and staff. This leader is responsible for executing and advancing the scope of practice, professional standards, and care delivery systems as they relate to patient care, patient satisfaction and quality outcomes for the Medical Center as well as providing direction and oversight for the business operations and fiscal management of the Emergency Departments and Pediatric division.
The successful candidate will be a visible, outstanding communicator, able to build relationships across a diverse organization, respectful of others, make challenging decisions and enhance the operations of the organization. Skills include a highly creative leader who can eliminate unnecessary waste, while ensuring the team is supported in their efforts to deliver safe, effective, high-quality care. A proven history of success collaborating closely with physicians to improve operations and profitability is expected.
The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.
Job Responsibilities
Includes, but is not limited to:
- Maintains authority and accountability for the 24-hour management, administration, and organizational development of the Emergency Departments and Pediatric division.
- Participates in the implementation of the Medical Center’s strategic plan, performance improvement programs, Human Resources programs, and annual operating budget, plans, goals, and objectives
- Demonstrates a clear vision that supports AHS’s vision, mission and shared values; foresees challenges and opportunities; generates break through ideas through innovation.
- Plans, organizes, and provides administrative oversight of assigned patient care units and/or departments.
- Ensures attainment of clinical, service, financial, and growth parameters for assigned patient care units/departments.
- Monitors nursing standards of practice, policies, procedures, protocols, and guidelines to ensure compliance with internal and external regulatory agencies.
- Provides effective clinical leadership, to ensure clinical metrics are identified, tracked and that clinical benchmarks are met for supervising departments.
- Has a strong understanding of EMS and community outreach as well as Emergency Department operations to improve access, growth, throughput, and quality.
- Provides the leadership support and resources to ensure a talent pipeline for succession planning and ensures professional development opportunities for team members.
- Responds to patients and families, as necessary. Acts as a patient advocate and maintains privacy and confidentiality of all appropriate information.
- Serves as a liaison to bed management and helps to drive decreasing throughput times.
- Other duties and/or projects as assigned.
Supervisory Responsibilities
- Nurse Managers, Assistant Nurse Managers, Clinical educators, nurses, patient care technicians, unit secretaries.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the required job qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Education and/or Experience Requirements
- A Bachelors (BA/BS/BSN) and Masters (MA/MS/MSN/MBA/MPA) degree are required. One degree must be in nursing.
- PhD or DNP preferred.
- 5 or more years of experience in a progressive nursing leadership position.
- Excellent oral/written communication skills.
- Must possess strong process improvement and financial management expertise.
Required Licenses, Certifications and/or Registrations
- BLS, ACLS, PALS
- NJ Nursing License
- Professional certification (must obtain within 1 year of hire)
Other Desired Skills, Abilities, and Knowledge
People
Creates a working environment that promotes positive employee engagement, adherence to company policies, effective communications, collaboration, innovation, optimal productivity, and continuous learning.
Assures that systems are in place to ensure appropriate resources and competent staff.
Cost/Budget
Directs department operations on a continuous basis and advises management on operational and functional improvement opportunities.
Ensures that budget monitoring processes are in place and that appropriate action plans are established to address variances outside of established parameters.
Identifies and implements ways to reduce and control expenses, as well as enhance revenues in the hospital and assigned areas.
Ensures staff and physician awareness of cost impact on organization.
Service
Focuses staff on continuously building customer satisfaction for patients, physicians, colleagues, the community, and other departments served.
Engages staff in continually raising the bar in service excellence.
Growth
Communicates effectively as hospital/system advocate to members of the community, continually seeks ways to promote organization to the public.
Quality
Assures that implementation of standards of professional practice occurs, reviewing and revising according to policy or as necessary to reflect changes in practice and to ensure safe, effective, and efficient patient care.
Develop with our physician colleagues, a system wide quality review program.
Ensures compliance with local, state, federal rules and regulations and OSHA and TJC standards.
Consistently, with others, evaluates core processes for redesign opportunities to improve operations, reduce cost, reduce cycle time, enhance services, and improve performance.
Physicians
Promotes and maintains harmonious and effective relationships with physicians.
ABOUT US At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:
Our Atlantic Neuroscience Institute is the region’s leader in neuroscience care. A hub for the New Jersey Stroke Network, we offer a broad range of advanced neurological, neurosurgical and neurodiagnostic services. We are also certified as a Level IV Epilepsy Center and home to the Gerald J. Glasser Brain Tumor Center, where more brain tumor surgeries are performed than anywhere else in New Jersey. Our CyberKnife® program is the largest and most experienced in the state. We also have a satellite emergency department in Union, NJ, which treats about 40,000 emergency cases each year. Committed to providing exceptional care, Overlook Medical Center has achieved the prestigious Magnet® recognition. This designation from the American Nurses Credentialing Center is the highest national honor for nursing excellence. What’s more, Overlook Medical Center has advanced certification from The Joint Commission for perinatal care and is designated an Advanced Comprehensive Stroke Center. Additional Joint Commission-certified services include behavioral health care, spine surgery, wound care, and primary care medical home (PCMH). EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status. |