Director - Compliance - Maximus

Maximus is looking to add a Compliance Director to elaborate and structure our compliance management team on the Aidvantage program in alignment with USDS contractual requirements. The position will closely coordinate with internal legal counsel on compliance items, coordinate regulatory examinations, and coordinate with Aidvantage departments on compliance adherence. The Compliance Director will ensure the proper operational and maintenance of the company's student loan servicing Compliance Program.

Essential Duties and Responsibilities:

- Ensure organization functions are in compliance with all relevant laws, regulations, and policies.
- Responsible for implementation of compliance audits.
- Manage compliance risk identification, inspection and reporting.
- Direct and control the activities of a broad functional area through several department managers within the company.
- Have overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.
- Work on complex issues where analysis of situations or data requires an in-depth knowledge of the organization.
- Participate in the organization's development of methods, techniques and evaluation criteria for projects, programs, and people.
- Ensure budgets and schedules meet the organization's requirements.
- Regularly interact with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management, or attempting to influence senior-level leaders regarding matters of significance to the organization.
- Monitor performance of subordinates according to established monitoring standards; conduct performance appraisals, make decisions on personnel actions including hiring, firing, and disciplinary action.
- Reports to Senior Director or VP level.

- Ensure policies and procedures and maintained and modified to remain current and complete and to serve as a reference for employees in their day-to-day activities.

- Provide guidance to operations to ensure that compliance procedures are embedded in automated tools and business unit procedures.

- Oversee compliance issue tracking over the full life cycle of identified issues, including ensuring that root cause is identified, remediation is conducted in a timely manner, and systemic and manual controls, as necessary, are implemented to prevent

the issue from recurring.

- Develop and implement compliance monitoring of servicing procedures, information systems, and internal controls to identify and prevent compliance weaknesses.

- Collaborate with executive and operational management to ensure operational compliance when procedural changes are implemented, including analysis of change request to ensure that all compliance requirements are identified, tracked, and

implemented.

- Assist with regulatory response, including regulatory audit management for state and federal examinations.

- Research and draft responses for client inquiries related to regulatory and compliance matters.

- Conduct regular meetings to ensure that compliance findings and other compliance weaknesses are effectively communicated to leadership.

- Collaborate with the Assistant General Counsel - Student Loan compliance to ensure that policies, procedures, training materials, and borrower communications align with contractual requirements, federal & state law, and regulatory guidance.

Minimum Requirements

- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.

Minimum:

- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required

- At least 5 years of experience management compliance and/or risk for a regulated entity in the financial consumer services space

- Student loan servicing experience preferred

• Must have defaulted student Loan experience
• Must reside in the U.S
• Must be a U.S. citizen
• Must be able to pass a criminal background check
• Must not be delinquent or in default on any federal student loans
• Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance
• Final suitability determination is the sole discretion of the Department of Education.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.