Director at Pinkerton Consulting & Investigations, Inc.
Chicago, IL
About the Job
The Pinkerton Director serves as the "Trusted Risk Advisor" by anticipating the client's needs and recommending world-class corporate risk management solutions. Overseeing all aspects of an assigned geographic area, the Director is responsible for the achievement of assigned business development objectives, ongoing employee management, and the consistent application of Pinkerton's Service Delivery Standards while ensuring optimal business results. This position will have a hybrid work schedule (remote/client locations).
Essential Functions:
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Establish and maintain "trusted advisor" relationships with new and existing clients;
- Regularly contact clients to ensure that the highest level of corporate risk management is delivered.
- Responsible for the year-over-year revenue growth of the assigned field office/geographic area;
- Communicate with the Managing Director regarding trends relative to fixed and variable costs and the financial impact of present and anticipated business activity.
- Review records and other financial data that impact revenue growth and profitability.
- Partner with the Sales Support and Marketing departments to identify client prospects and market trends.
- Participate in business development activities, including sales presentations, RFPs, and contract negotiations.
- Participate in local networking opportunities, including industry and/or client-sponsored events, seminars, and training.
- Submit requisitions for new and/or replacement positions associated with client contracts;
- Partner with Pinkerton's Talent Acquisition team to review, interview, and orientate new employees assigned to billable positions.
- Plan, assign, supervise, and direct work;
- Effectively manage PDPs (Pinkerton Dedicated Professionals), Operation Managers where applicable, and other full and part-time employees through active communication and ongoing skill development.
- Conduct annual budget analysis and present field office budget to Pinkerton leadership.
- All other duties, as assigned.
Bachelor's degree or above required with at least ten years of business management experience or an equivalent combination of education and experience sufficient to perform the job's essential functions, as determined by the company. Candidate must obtain a PERC license upon hire. Pinkerton is an inclusive employer that seeks candidates with diverse backgrounds, experiences, and perspectives.
Competencies:
- Business management experience.
- Strong financial skills including P&L, forecasting, and budget analysis.
- Able to analyze complex data and develop innovative recommendations and solutions.
- Solid project management skills.
- Able to develop business leads into new client relationships.
- Excellent written, verbal, and presentation skills.
- Able to successfully establish and maintain strong client relationships through a trusted risk advisor approach.
- Serve as an effective team leader.
- Monitor, coach, and develop employees up to expected performance standards.
- Able to adapt as the external environment and organization evolves.
- Computer skills; Microsoft Office.
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- Exposure to sensitive and confidential information.
- Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
- Regular computer usage.
- Occasional reaching and lifting of small objects and operating office equipment.
- Ability to adjust focus between close and distance vision.
- Exposure to sensitive and confidential information.
- May be required to use vehicle for performance of duties.
- Frequent sitting and, standing, and/or walking.
- Travel, as required.