Director - Capture (US Services - State and Local) - Maximus
Hartford, CT 06101
About the Job
Seeking an experienced Capture Director to support efforts in Maximus US Services business lines. This role will be vital in developinghigh-quality capture pursuit plans and proposals that are cost effective and tailored to each government client's unique needs. Through these solutions, we help our government clients deliver essential services to their most vulnerable citizens. We need individuals who are enthusiastic leaders of diverse teams, who can roll-up their sleeves and jump in to work with Operations, IT, Pricing, and sales teams to develop winning solutions and proposals. These individuals must be curious, self-motivating, and passionate about leading teams to success.
The Capture Director position is key to Maximus ability to win new business and maintain existing accounts. We foster a culture that respects and values individual contributions and differences. We believe our differences spark innovation, develop leadership, and drive exceptional performance.
Essential Duties and Responsibilities:
- Responsible for capture, pursuit, and solutioning architecture for multiple lines of business.
- Provide strategic guidance to executives including solution shaping and strategy responses.
- Develop strong business relationships with internal stakeholders.
- Provide guidance to executives for decision making.
- Work to maintain a win/loss ratio.
- Manage opportunity from pursuit decision through program start-up, including:
• Leading pursuit teams to develop winning solutions aligned with RFP requirements
• Working with sales to identify client pain points and needs
• Evaluating the competitive landscape,
• Supporting the development of a compliant and compelling proposal
- Develop capture plan and capture strategy; owns capture plan and strategy throughout opportunity lifecycle.
- Provide mentorship, management oversight, deliverables review, performance reviews and feedback to junior staff.
- Lead competitive analysis, price-to-win analysis, and establishes team cost targets based on segment pricing structure and in alignment with State administration budgets.
- Coordinate, collaborate and negotiate with operations, IT, pricing, and other internal stakeholders to drive a compliant solution within the price to win.
- Interact routinely with all levels of Operation and Group management, infrastructure and technology teams, HR, finance, consultants, and proposal resources and follow through on task assignments
- Perform gap analyses of Maximus capabilities against customer requirements.
- Mentor proposal core team on win strategy and solution.
Review proposal drafts to ensure alignment with planned solution model and identify improvements in messaging and graphics to better align with win strategies
- Provide detailed reports on activities to leadership. Brief senior management at gates/milestones.
- Oversee multiple concurrent pursuits and manage B&P spend to less than 1.5% of TCV.
- Conduct after action reviews for all business opportunities to understand win/loss reasons, document lessons learned, and identify necessary adjustments to capture techniques, strategy, and actions.
- Perform other duties as assigned by management.
Minimum Requirements
- Bachelor's degree in related field.
- 10 years relevant professional experience.
- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
- Minimum of 10 years of related experience required in capture, business development, proposal development or project management.
- Successful track record of capture management and/or management for US state/local health or human services government organizations or providers is preferred
- Experience working in a matrixed environment, working in tandem with business development, legal, operations, IT systems and infrastructure, human capital, implementation teams, finance, and other business units to develop comprehensive, winning solutions
- A working knowledge of US state/local government procurement practices required
- Experience working with remote teams is preferred
- Must demonstrate exceptional decision-making, analytical and presentation skills
- Must have strong interpersonal skills with the ability to manage deadlines, take initiative, and research and understand business practices and processes
- Strong leadership, presentation, and project management skills are required
- Proven track record in dealing with all levels of management
- Strong writing and communication skills.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
120,000.00
Maximum Salary
$
160,000.00