Director, Capital Projects - Sonesta

Job Description Summary The Capital Projects Director is the lead for managing a wide range of capital expenditure projects and initiatives for Sonesta’s Corporate Engineering and Operations organizations. This includes: (1) Overseeing the administration and tracking of all Engineering hotel projects such as capital expenditures, ongoing projects/renovations in our hotels, and other ad hoc project initiatives and rollout programs, (2) Managing national account service programs and RFPs for Capital Expenditures, such as HVAC, Parking Lots, Elevators, etc., and (3) Analyzing key data and metrics to drive performance and timely completion of all Capital Projects. The Capital Projects Director will work with and support the Regional Directors of Engineering (RDOE’s) in streamlining processes for improved efficiencies and productivity, as well as work with hotel teams, vendors, and design/engineering consultants. The ideal candidate has a passion for project oversight & collaboration, is relentless in achieving on-time project completion, strives to meet budget expectations, provides strong customer service, is an excellent communicator across all levels of the organization, and constantly seeks to improve processes and drive results. A strong background in program/project management across multiple units is expected, preferably with hotel or facilities systems experience. Working knowledge, exposure, contracting, and procurement across typical building disciplines (i.e. HVAC, roofs, electrical, plumbing, etc.) is also preferred. Job Description Operational/Functional: Lead overall Capital Improvement program and process, including budgeting, forecasting, bidding, selection of potential contractors, and follow up on approved projects. Follow up on projects and assignments, coordinated with RDOE’s, Hotel Directors of Engineering, Maintenance Managers & General Managers. Manage RFP process for designated projects and national account categories and suppliers, including timeline, scope, bid review, and contract administration. Engineering & Facilities project lead for special projects and rollouts, as assigned. Leads annual Capital Budgeting process for Corporate managed hotels. Manage Engineering reporting and data analytics to track key performance metrics across all managed projects and programs (i.e. CapEx projects, equipment standards, life expectancy, vendor performance). Create & provide reporting to reflect project status and progress on a recurring basis. Manage third party vendors and national account partners, as required, setting clear expectations and accountability. Foster clear communications with key stakeholders and management of assigned properties. Strategy and Planning: Develop, implement, and own the strategies that will improve current project practices and processes, driving reduced project timelines to completion, increasing volume of project completion, improving equipment uptime, lowering repair costs, and improving overall total cost of ownership. Develop and establish future year Capital Plan (3-Year, 5-Year) and create strategic plans for proactive asset and equipment replacement across portfolio. Improve reporting and tracking capabilities to produce increased business analytics. Review potential vendor partners as resources for project execution. Develop benchmarking data & KPI’s and analyze results to drive improvements across hotels, brands, and overall portfolio. Coordinate quarterly business reviews and reporting with key stakeholders, including ownership. Conduct monthly performance calls with Reginal Directors and Regional Directors of Engineering. Communicate regularly with individual hotels to drive performance and deadlines. Actively participate and represent the Engineering team in conversions of new properties and divestiture of existing properties. Financial Management: Manage annual Capital budget for managed expense categories and periodic inquiry reviews. Work closely with Fixed Assets team on new processes and updates to Capital Projects systems. Collaborate with Fixed Assets to ensure prompt payment of Capital project invoices and associated forecasting of future spend. Identify opportunities to improve overall bottom line of Property, Operations and Maintenance expenditures. Provide ongoing process review for efficiency improvements. Managing your Team Motivate and ensure colleagues and teams receive adequate training and communication for program rollouts and ongoing execution. Support, comply, and promote company initiative, policies, and guidelines. Handle employee issues in a professional and timely manner. Leading with Passion Responsible for ensuring success through the eyes of employees, guests, and owners. Utilize and collaborate with resources across different departments and corporate office. Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture. Meet deadlines, develop, and track plans on how to accomplish departmental and distribution goals. Focus on the mission and well-being of the department, hotel, and Sonesta as an organization. Lead by example and operate with integrity and respect. Qualifications and Skills A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency. Track record of delivering exceptional project management and support to colleagues, clients, customers and/or guests. Ability to prioritize and organize work assignments, and enforce hotel’s standard policies, procedures, and programs. Ability to respond quickly and develop solutions for common inquiries, complaints, and urgent issues, and deal with a wide variety of variables in situations where only limited standardization exists. Experience in working with and managing third party vendors, establishing partnerships as needed, and setting clear expectations and accountability. Effectively communicate with design professionals (internal & external), General Contractors, Sub-Contractors, and Suppliers. Working knowledge of buildings, infrastructure, & life/safety systems. Demonstrable expertise in analysis and action taking. Excellent oral and written communication Excellent organization skills Appropriate professional appearance and demeanor Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Familiarity and experience using hotel & building systems (i.e. Transcendent, INNCOM, Door Lock Systems, HVAC BMS, etc.) Proficient in Microsoft Word, Excel, PowerPoint & SmartSheet Bachelor’s Degree in Hotel Administration, Project Management, Engineering, Facilities Management, or equivalent technical degree preferred, minimum of 3 years direct experience leading projects within the multi-site facilities industry, with working knowledge in of mechanical, electrical, plumbing, life/safety, and building envelope operations of hotels or commercial buildings. Additional Job Information/Anticipated Pay Range pay range: $120,000 to $140,000. Base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific/overall experience Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.