Director - Cancer Center Operations - TidalHealth

Why work at TidalHealth?

Looking for a rewarding place to work? Choose TidalHealth. U.S. News & World Report, a global authority in hospital rankings and consumer advice, has named TidalHealth Peninsula Regional and TidalHealth Nanticoke as 2022-2023 High Performing hospitals for 11 challenging and elective health conditions; the highest award a hospital can earn for U.S. News’ Best Hospitals Procedures & Conditions ratings. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.

Director of Cancer Center Operations Position Summary

The Director of Cancer Center Operations coordinates day-to-day operations, including but not limited to: Intradepartmental concern, quality, and patient concerns. The Director is a member of the Cancer Center management team and partners and works collaboratively with the Executive Director of Cancer Services to achieve departmental, organizational, and system-wide strategic goals. This position is responsible for the operational functions and management of the Oncology services/offices within Richard A. Henson Cancer Center and the Allen Cancer center. The Director of the Cancer Center Operations is responsible for clinical nursing practice and patient care delivery, including patient satisfaction. This position is also responsible for management of human, fiscal, and other resources, development of personnel, and compliance with regulatory and professional standards.

• Oversight of all oncology services/offices within Richard A. Henson Cancer Center & Allen Cancer Center
• Leads and supports Cancer Center clinical manager team.
• Patient and employee satisfaction
• Intradepartmental concerns, quality, and patient concerns
• Human Resources duties to include interviewing, hiring, discipline, and termination of employees
• Financial
• Planning/Project Management
• Quality Assurance
• Regulatory Compliance
• Productivity Management
• Continuing Education
• Policy/Procedure accountability
• Environment of Care Tours and Compliance
• CG-CAHPS - NRCP review and action plans if required
• Other management emphasis

Director of Cancer Center Operations Position Requirements

Education

• Master's degree (MBA, MHA, MS or MSN) required.
• Lean certification or skill set preferred.

Experience Required

• Minimum of two (2) years of operational experience, preferably in oncology is required.
• Managerial experience with performance improvement and quality outcomes is preferred.

Director of Cancer Center Operations Benefits

• At TidalHealth, team members working at least 36 hours per pay period based on 12-hour shift schedules or at least 37.5 hours for non 12-hour shift schedules and part-time team members wor (king at least 30 hours or more on weekends only are eligible for benefits.
• Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.

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