Director, Business Systems Analysis - Blackline

It's fun to work in a company where people truly believe in what they're doing!

At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.

Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

Work, Play and Grow at BlackLine!

We are seeking a highly skilled and experienced Principal Business Systems Analyst to join our Information Technology team. This role is pivotal in representing the IT organization for our Sales and Marketing functions. The ideal candidate will have a profound understanding of sales processes, tools, and best practices to effectively meet their technology solution needs. With expertise in the Salesforce platform and familiarity with related systems such as Clari, Outreach, Marketo, and Gainsight, the Principal Business Systems Analyst will serve as the cornerstone for transforming our sales and marketing strategies through innovative technology solutions.

• Serve as the primary IT liaison for sales and marketing functions, understanding and translating business needs into actionable IT strategies and solutions.
• Conduct in-depth analysis of current sales processes, identifying areas for improvement and integration to enhance efficiency and productivity.
• Lead the requirements gathering, documentation, and validation process, ensuring clear communication and understanding between business and IT stakeholders.
• Design and propose optimal business processes and technology solutions, aligning with the organization's goals and industry best practices.
• Foster cross-functional collaboration among sales, marketing, IT, and other departments to ensure seamless implementation and adoption of new systems and processes.
• Manage the end-to-end solution delivery process, liaising with technical development teams and ensuring timely and within-budget project completions.
• Act as the subject matter expert for the Salesforce platform, ensuring its capabilities are fully leveraged to meet business objectives. Knowledge of integrating systems like Clari, Outreach, Marketo, Gainsight will be advantageous.
• Stay abreast of the latest trends and technologies in sales and marketing, continuously seeking opportunities for innovation and improvement.

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
• Minimum of 7 years of experience in a Business Systems Analyst role or similar, with a proven track record in the sales and marketing domain.
• Deep knowledge of sales processes, CRM platforms (Salesforce required), and marketing automation tools.
• Experience in gathering and translating business requirements into technical specifications.
• Strong project management skills, with the ability to lead cross-functional projects and drive successful outcomes.
• Excellent communication and interpersonal skills, with the capability to engage and influence stakeholders at all levels.
• Analytical and problem-solving mindset, with a keen attention to detail.
• Familiarity with Clari, Outreach, Marketo, Gainsight, or similar tools is preferred but not mandatory.

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.

Placement within this range depends upon several factors, including the applicant’s prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.