Director, Account Management - Hi-Tech - EPAM Systems

Are you an influential portfolio leader with a passion for leading strategic initiatives that make a huge impact? We are hiring a Director, Account Management, who will work alongside a dynamic team to identify complex business problems and create solution-oriented strategies for some of the most recognized brands in the Hi-Tech industry. Apply now to connect with a recruiter about this influential role at EPAM!

Responsibilities

• Manage client engagements product companies in Hi-Tech and ISV domains to drive business growth and be responsible for accounts portfolio P&L

• Create business strategies to successfully achieve client business goals

• Communicate with other EPAM account managers and senior leadership to co-develop/support account plans and strategies for delivery, growth, and client satisfaction

• Perform as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position EPAM for success

• Monitor current and emerging trends, unique opportunities and challenges of space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives

• Coordinate project/program management to ensure successful delivery through an integrated delivery model

• Be responsible for shaping solutions and properly scoping/pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase

• Participate as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies

• Build and develop strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio

• Maintain sales/pre-sales activities by acting as the Digital Transformation lead to assess opportunities, respond to RFP’s, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals

Requirements

• Proven history of developing and growing client relationships

• Hands-on experience working with teams that are delivering end-to-end solutions as it pertains to Hi-Tech and Software Product companies

• High skilled in delivering complex Digital and Cloud Transformation Solutions, Data analytics platforms and IoT solutions

• Expert in client and cloud-based solutions

• Comfortable working with driving architecture and product direction on multiple Digital platforms

• Familiar with real-time and mission-critical applications

• Strong problem solver and creative thinker with gravitas

• Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team

• Experience with managing and monitoring performance metrics across large scale accounts and account portfolios

• Strong interpersonal and communication skills

Benefits

• Medical, Dental and Vision Insurance (Subsidized)

• Health Savings Account

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Short-Term and Long-Term Disability (Company Provided)

• Life and AD&D Insurance (Company Provided)

• Employee Assistance Program

• Unlimited access to LinkedIn learning solutions

• Matched 401(k) Retirement Savings Plan

• Paid Time Off

• Legal Plan and Identity Theft Protection

• Accident Insurance

• Employee Discounts

• Pet Insurance

• Employee Stock Purchase Program