Director, Account Management - Hi-Tech - EPAM Systems
San Francisco, CA 94199
About the Job
Are you an influential portfolio leader with a passion for leading strategic initiatives that make a huge impact? We are hiring a Director, Account Management, who will work alongside a dynamic team to identify complex business problems and create solution-oriented strategies for some of the most recognized brands in the Hi-Tech industry. Apply now to connect with a recruiter about this influential role at EPAM!
Responsibilities
• Manage client engagements product companies in Hi-Tech and ISV domains to drive business growth and be responsible for accounts portfolio P&L
• Create business strategies to successfully achieve client business goals
• Communicate with other EPAM account managers and senior leadership to co-develop/support account plans and strategies for delivery, growth, and client satisfaction
• Perform as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position EPAM for success
• Monitor current and emerging trends, unique opportunities and challenges of space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
• Coordinate project/program management to ensure successful delivery through an integrated delivery model
• Be responsible for shaping solutions and properly scoping/pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
• Participate as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
• Build and develop strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
• Maintain sales/pre-sales activities by acting as the Digital Transformation lead to assess opportunities, respond to RFP’s, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals
Requirements
• Proven history of developing and growing client relationships
• Hands-on experience working with teams that are delivering end-to-end solutions as it pertains to Hi-Tech and Software Product companies
• High skilled in delivering complex Digital and Cloud Transformation Solutions, Data analytics platforms and IoT solutions
• Expert in client and cloud-based solutions
• Comfortable working with driving architecture and product direction on multiple Digital platforms
• Familiar with real-time and mission-critical applications
• Strong problem solver and creative thinker with gravitas
• Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team
• Experience with managing and monitoring performance metrics across large scale accounts and account portfolios
• Strong interpersonal and communication skills
We offer
• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.