Direct Customer Service Representative - Interview TODAY, Start TOMORROW! - Essential Firm Hiring!

We specialize in the business of people. We bridge the gap for our telecom clients and their customers to make it easier for them to increase their business as well as build long-term relationships. Through our customer outreach approach, we have experienced many years of success and have been able to expand all across the country. We are currently looking for Entry Level Direct Customer Representatives to join our team.

A Direct Customer Service Representative Will:

• Receive hands-on training and development
• Work directly with customers through in-person interactions
• Become an expert on client products and services
• Answer all customer questions
• Build outstanding customer relationships
• Close customer sales when necessary
• Upsell products and services
• Resolve customer concerns
• Follow all client compliance guidelines
• Keep a detailed record of customer interactions