Direct Customer Service Representative **ENTRY LEVEL ONLY** at Local Hiring Firm

Are you ready to move from a BORING cubicle to something more creative?

We are looking for a creative, innovative, and solution-oriented individual to join our Customer Service and Sales Department. We are one of the fastest-growing and leading premier agencies in the area that specializes in delivering results in Customer Service, Marketing, Sales, and Brand Awareness.

Our Direct Customer Service Representative opportunity is perfect for someone entry-level who wants to step into the Customer Service, Communications, Sales, Marketing, and Branding world and experience the back-end of what makes a business successful in providing a massive return on investment for its clients! As part of our expanding entry level Direct Customer Service Representative team, you will support our initiatives by developing more extensive awareness and consumer loyalty. By bringing to life the client and the brand’s vision through live and creative campaign launches, and direct customer communications we will be able to achieve our HUGE goals!

Responsibilities for our entry level Direct Customer Service Representative:

• Uphold the highest level of customer experience - guided by “the customer comes first”
• Ensure clear communication with every customer, client, and team member
• Execute all marketing and sales strategies with the brand coordinator team by company standards
• Maintain brand standards and promote customer awareness and loyalty
• Track the effectiveness of our campaigns and report metrics to upper management
• Attend all required training and entry-level team meetings