Dining Service Manager - Sunrise Senior Living
Troy, MI
About the Job
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
COMMUNITY NAME
Sunrise of Troy
Job ID
2025-223204
JOB OVERVIEW
_"Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."_
_- Sunrise Leader_
The Dining Services Coordinator I is responsible for providing outstanding customer service, overall leadership, and management of the dining and hospitality operations in the community. These responsibilities include, but are not limited to, food preparation and service in accordance with the Sunrise culinary programs, accurate delivery of dietary modifications, procurement, financial and budgetary management, labor management, hiring, supervising and training team members, ensuring proper sanitation and safe food handling, accurate record keeping, inventory and rotation of products, regulatory compliance, and communicating with residents and families to ensure high levels of resident satisfaction.
RESPONSIBILITIES & QUALIFICATIONS
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below:
Preparation & Food Service
+ Delivers consistent high-quality food and hospitality service by following Sunrise recipes, menus, and programs
+ Posts and displays weekly and daily menus in accordance with Sunrise standards
+ Completes and utilizes production sheets to control food quality and portions
+ Ensures adherence to modified diets, correct portioning of foods, and proper serving methods
+ Prepares and serves meals on time and at the correct temperatures
+ Actively trains on and participates in front-of-the-house operations to ensure a positive customer experience
+ Ensures all food in Bistro and/or other common areas is fresh, covered, labeled, and dated (as applicable)
+ Actively supports all special events with exceptional emphasis on marketing events
+ Serves minimum one (1) meal per week in Reminiscence and meets with the Reminiscence Coordinator to review service and preparation needs each day
Resident Focus
+ Partners with the Wellness team and consultant dietitian to understand individual resident nutritional needs and preferences, then delivers snacks, beverages, and meals accurately and consistently
+ Actively participates in monthly Resident Council Meetings and other identified food committee meetings
+ Visits with residents during meal periods each day for feedback on menu
+ Ensures coordination of staffing in dining room with ALC before each meal
Supplies Management & Risk Management
+ Adheres to established product order guide(s) and vendor programs
+ Ensures compliance with HACCP (Hazard Analysis and Critical Control Points) and local health department regulations
+ Maintains an adequate inventory of food and supplies including emergency supplies
+ Partners with leadership team to ensure community is in compliance with OSHA requirements and to promote Risk Management programs and policies
+ Ensures that procedures and practices are enforced as needed: Personal Protective Equipment (PPE), fire extinguishers, Material Safety Data Sheets (MSDS), Lockout Tagout procedures
Food Safety, Sanitation & Maintenance
+ Ensures compliance with local health department regulations and Sunrise standards
+ Practices safe food handling at all times to prevent contamination and/or an outbreak of food borne illness
+ Maintains a clean, organized, and clutter-free kitchen environment
+ Completes and maintains accurate food production records including safe cooking and holding temperatures and a record of the menu as served
+ Completes and maintains accurate sanitation and cleaning records, including refrigeration and freezer logs, cleaning logs, and dining room/bistro opening and closing checklists
+ Partners with the Maintenance Coordinator for repairs and scheduled maintenance of equipment
Financial Management
+ Understands and manages the department budget, including food, labor, and other expenses
+ Keeps financial tools up-to-date and ensures budgeted allowances are maintained
+ Reviews monthly financial statements and implements plans of action around deficiencies
+ Processes and submits monthly expenses and budget data timely
+ Coordinates with the community team to achieve maximum staff economies and cross training
+ Conducts regular inventories as defined by accounting guidelines
Training, Leadership and Team Member Development
+ Provides overall management of the department, including but not limited to, recruiting, hiring, training, and coaching
+ Leads and participates in daily and monthly team member meetings and trainings, including orientation, onboarding, continuing education, annual trainings, and inservices
+ Develops a working knowledge of state regulations and ensures compliance
+ Completes team member staffing and scheduling according to operational and budgetary guidelines
+ Conducts a daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid
+ Conducts timely performance appraisals with meaningful conversations
+ Holds team accountable and corrects actions when necessary, with proper documentation
+ Attends regular meetings as required (e.g., Stand Up, Department Head, Interdisciplinary Team, Town Hall, Quality Improvement)
+ Maintains compliance in assigned required training as applicable to this role to ensure that Sunrise standards are met.
Experience and Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required
+ Two (2) to three (3) years’ experience supervising kitchen, food service and dining room operations in a full-service restaurant. Requires ability to recruit, coach, and manage the performance of a kitchen / dining room staff
+ Minimum two (2) to three (3) years volume cooking experience and ability to cook (3) to four (4) days per week and produce food at the volume required
+ Current ServSafe certification
+ Proven ability to use appropriate tools such as production sheets, standardized recipes, temperature logs, and sanitation forms
+ Must possess basic knowledge of nutrition and modified diets
+ Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests
+ Must possess written and verbal skills for effective communication with the ability to facilitate small group presentations
+ Proven ability to manage food and labor budgets, and achieve established targets
+ Competent in organizational and time management skills
+ Demonstrates good judgment, problem solving, and decision-making skills
+ Proficient in basic computer skills and programs with the ability to learn new applications
+ Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times
ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.
We also offer benefits and other compensation that include:
+ Medical, Dental, Vision, Life, and Disability Plans
+ Retirement Savings Plans
+ Employee Assistant Program / Discount Program
+ Paid time off (PTO), sick time, and holiday pay
+ Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
+ Tuition Reimbursement
+ In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses.The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
+ Some benefits have eligibility requirements
_Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®_
PRE-EMPLOYMENT REQUIREMENTS
Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Location : Name _Sunrise of Troy_
Type _Full-Time_
_Location : Address_ _6870 Crooks Road_
_Location : City_ _Troy_
_Location : State/Province (Full Name)_ _Michigan_
Salary Range _USD $56,485.00 - USD $68,542.50 /Yr._
Variable Compensation _Bonus Eligible_
Sunrise Senior Living is an Equal Opportunity Employer.
Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
COMMUNITY NAME
Sunrise of Troy
Job ID
2025-223204
JOB OVERVIEW
_"Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."_
_- Sunrise Leader_
The Dining Services Coordinator I is responsible for providing outstanding customer service, overall leadership, and management of the dining and hospitality operations in the community. These responsibilities include, but are not limited to, food preparation and service in accordance with the Sunrise culinary programs, accurate delivery of dietary modifications, procurement, financial and budgetary management, labor management, hiring, supervising and training team members, ensuring proper sanitation and safe food handling, accurate record keeping, inventory and rotation of products, regulatory compliance, and communicating with residents and families to ensure high levels of resident satisfaction.
RESPONSIBILITIES & QUALIFICATIONS
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below:
Preparation & Food Service
+ Delivers consistent high-quality food and hospitality service by following Sunrise recipes, menus, and programs
+ Posts and displays weekly and daily menus in accordance with Sunrise standards
+ Completes and utilizes production sheets to control food quality and portions
+ Ensures adherence to modified diets, correct portioning of foods, and proper serving methods
+ Prepares and serves meals on time and at the correct temperatures
+ Actively trains on and participates in front-of-the-house operations to ensure a positive customer experience
+ Ensures all food in Bistro and/or other common areas is fresh, covered, labeled, and dated (as applicable)
+ Actively supports all special events with exceptional emphasis on marketing events
+ Serves minimum one (1) meal per week in Reminiscence and meets with the Reminiscence Coordinator to review service and preparation needs each day
Resident Focus
+ Partners with the Wellness team and consultant dietitian to understand individual resident nutritional needs and preferences, then delivers snacks, beverages, and meals accurately and consistently
+ Actively participates in monthly Resident Council Meetings and other identified food committee meetings
+ Visits with residents during meal periods each day for feedback on menu
+ Ensures coordination of staffing in dining room with ALC before each meal
Supplies Management & Risk Management
+ Adheres to established product order guide(s) and vendor programs
+ Ensures compliance with HACCP (Hazard Analysis and Critical Control Points) and local health department regulations
+ Maintains an adequate inventory of food and supplies including emergency supplies
+ Partners with leadership team to ensure community is in compliance with OSHA requirements and to promote Risk Management programs and policies
+ Ensures that procedures and practices are enforced as needed: Personal Protective Equipment (PPE), fire extinguishers, Material Safety Data Sheets (MSDS), Lockout Tagout procedures
Food Safety, Sanitation & Maintenance
+ Ensures compliance with local health department regulations and Sunrise standards
+ Practices safe food handling at all times to prevent contamination and/or an outbreak of food borne illness
+ Maintains a clean, organized, and clutter-free kitchen environment
+ Completes and maintains accurate food production records including safe cooking and holding temperatures and a record of the menu as served
+ Completes and maintains accurate sanitation and cleaning records, including refrigeration and freezer logs, cleaning logs, and dining room/bistro opening and closing checklists
+ Partners with the Maintenance Coordinator for repairs and scheduled maintenance of equipment
Financial Management
+ Understands and manages the department budget, including food, labor, and other expenses
+ Keeps financial tools up-to-date and ensures budgeted allowances are maintained
+ Reviews monthly financial statements and implements plans of action around deficiencies
+ Processes and submits monthly expenses and budget data timely
+ Coordinates with the community team to achieve maximum staff economies and cross training
+ Conducts regular inventories as defined by accounting guidelines
Training, Leadership and Team Member Development
+ Provides overall management of the department, including but not limited to, recruiting, hiring, training, and coaching
+ Leads and participates in daily and monthly team member meetings and trainings, including orientation, onboarding, continuing education, annual trainings, and inservices
+ Develops a working knowledge of state regulations and ensures compliance
+ Completes team member staffing and scheduling according to operational and budgetary guidelines
+ Conducts a daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid
+ Conducts timely performance appraisals with meaningful conversations
+ Holds team accountable and corrects actions when necessary, with proper documentation
+ Attends regular meetings as required (e.g., Stand Up, Department Head, Interdisciplinary Team, Town Hall, Quality Improvement)
+ Maintains compliance in assigned required training as applicable to this role to ensure that Sunrise standards are met.
Experience and Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required
+ Two (2) to three (3) years’ experience supervising kitchen, food service and dining room operations in a full-service restaurant. Requires ability to recruit, coach, and manage the performance of a kitchen / dining room staff
+ Minimum two (2) to three (3) years volume cooking experience and ability to cook (3) to four (4) days per week and produce food at the volume required
+ Current ServSafe certification
+ Proven ability to use appropriate tools such as production sheets, standardized recipes, temperature logs, and sanitation forms
+ Must possess basic knowledge of nutrition and modified diets
+ Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests
+ Must possess written and verbal skills for effective communication with the ability to facilitate small group presentations
+ Proven ability to manage food and labor budgets, and achieve established targets
+ Competent in organizational and time management skills
+ Demonstrates good judgment, problem solving, and decision-making skills
+ Proficient in basic computer skills and programs with the ability to learn new applications
+ Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times
ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.
We also offer benefits and other compensation that include:
+ Medical, Dental, Vision, Life, and Disability Plans
+ Retirement Savings Plans
+ Employee Assistant Program / Discount Program
+ Paid time off (PTO), sick time, and holiday pay
+ Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
+ Tuition Reimbursement
+ In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses.The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
+ Some benefits have eligibility requirements
_Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®_
PRE-EMPLOYMENT REQUIREMENTS
Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Location : Name _Sunrise of Troy_
Type _Full-Time_
_Location : Address_ _6870 Crooks Road_
_Location : City_ _Troy_
_Location : State/Province (Full Name)_ _Michigan_
Salary Range _USD $56,485.00 - USD $68,542.50 /Yr._
Variable Compensation _Bonus Eligible_
Sunrise Senior Living is an Equal Opportunity Employer.
Source : Sunrise Senior Living