Dining Room Host/Hostess - Chick-fil-A
Arden, NC 28704
About the Job
Chick-fil-A Restaurant – Dining Room Host/Hostess- Full Time
$14.00/hour - Part Time with Monday to Saturday Availability 4pm- 8pm
Must love people and cleaning!
Benefits
- Sundays off
- Competitive wages
- Scholarship opportunities
- Tuition discounts
- Team member meal benefit
- Fun team environment
- Professional growth and development
- Personal growth and development
- College Tuition Assistance
Chick-fil-A Airport Road Introduction:
Thank you for your interest in working for Chick-fil-A Airport Road! At Chick-fil-A, our Dining Host/Hostess team member role is more than just a job, it's a great opportunity to grow yourself into who you want to be. Chick-fil-A is a wonderful opportunity for people of all ages and backgrounds, and no experience is necessary. We are looking for individuals who are passionate about personal excellence and are willing to do what it takes to ensure the success of our business!
Competencies: (Our 7 core values)
• Integrity first: Commitment to uphold our mission and values and have a strong moral compass
• Growth-minded: Always willing to learn and push themselves higher
• Caring: Showing care to all you come in contact with, team members and guests
• Professionalism: Exhibit’s maturity in communication, behavior, and ownership of decision outcomes
• Humble: Not trying to flex their position or knowledge, always servant-hearted to those around them
• Disciplined: Structured, showing up to work on time, in uniform, and ready to work
• Lighthearted: Have fun!
This position is part-time minimum of 3 shifts of 4pm-8pm minimum.
Role and Responsibilities:
The host/hostess is responsible for providing an exceptional guest experience from the point of first engagement until the guest leaves our restaurant. This position requires that the host/hostess be aware of guest needs, observe when guest expectations may have not been met, and do what is necessary to provide a “REMARKABLE” experience for our guests. This position requires someone to love people and love cleaning. We are looking for a
- 18 years or older (not in high school)
- Minimum of 3 shifts of 4pm - 8pm weekly.
- Set schedule, very limited flexibility with scheduling
- Daily Requirements
- Be capable of working on your feet for 4 hours
- Able to lift and manipulate at least 30 pounds overhead
- Have reliable transportation
- Possess strong verbal interpersonal communication and problem-solving skills
- Maintain professionalism by showing up on time, in uniform, and be respectful to team and management
Daily requirements for Dining Room Host/Hostess
Hospitality:
- Ensure guests are greeted with a smile upon entering the dining room.
- Ensure use of CORE4 and 2nd Mile Service in all guest interactions.
- Anticipate guests needs such as assisting with children and assisting guests with all condiments and other items needed for their meal.
- The host/hostess should perform a table touch with each guest approximately 10 minutes after their food is delivered to ensure they have everything needed and provide an offer to refresh beverages.
- The host/hostess should check with each table as they finish their meal and offer to refresh beverages and remove any waste from the table.
- Always representing the values of Chick-fil-A and the operator, and thank guests for choosing to dine with us before they depart.
Cleaning Duties:
- Clean the tables and floors when guests leave the restaurant.
- Maintain condiment station to ensure all condiments are fully stocked and made accessible to guests.
- Maintain restroom cleanliness by stocking all toiletries, picking up any trash, and wiping counters.
- Maintain cleanliness of dining room trays
- Wiping down windows during down time to provide an atmosphere of cleanliness
- Always finding something to do to provide an exceptional dining experience for all guests!
Location: Chick-fil-A Airport Road (130 Airport Road, Arden NC 28704)
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.